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Old 08-15-2015, 09:48 PM   #1
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Contact help needed.

Hi All,
I posted a question under tech & repair and it was suggested I ask here if anyone knows the service contact person for Forest River Salem. I just purchased a new 2014 5th Wheel Salem Hemisphere when I took it to the dealer with a punch list they said it needed to go back to the factory to fix a de-laminating wall and 26 other items. I've been waiting 3 weeks as of this past Friday with no response. If anyone could help with a contact person and any other advise I would greatly appreciate it. Also I live in So. Florida and I was told FR has a satellite repair facility in Ocala. Does anyone know if this is true or not?
Thanks again.
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Old 08-16-2015, 10:03 AM   #2
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Here's the warranty contact sheet for Forest River; hope it helps.

https://dealers.forestriverinc.com/D...nformation.pdf

No idea on the Florida facility. I've never heard of it, but I don't follow the Salem brand.
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Old 08-16-2015, 11:04 AM   #3
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Thank you very much, according to my dealer it's a satellite FR repair facility for all models. I've tried online search and come up empty, I hope it's not just a line they are feeding me.
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Old 08-16-2015, 10:58 PM   #4
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I've literally never heard of it. That said, I wouldn't have any issue seeing my camper go back to Indiana for repairs (in fact, mine has done that trip a few times).
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Old 08-17-2015, 05:55 PM   #5
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Wish mine could go back to Indiana for good!!!!
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Old 09-13-2015, 11:24 PM   #6
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We have talked with Wayne at FR customer service. 574-534-3167

Good luck!
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