believe the dealer, but expand it a bit. I suspect he should omit the phrase when connected to the tow vehicle. you can run the inverter and refrigerator when not connected to shore power or tow vehicle. this will use the batteries only and depending on lots of things, it will run down the batteries. while I do not know your trailer model ours has an inverter that is set up to only power the refrigerator. there will be a small transfer switch involved that transfers 110 vac power to the refrigerator from either the 110vac shore power (when it is present) or from the inverter. this is not the same transfer switch that may be installed for a generator. some inverters actually have this function built into it. other have a small external transfer switch that the refrigerator power cord would be plugged into. we turn on the inverter while still connected to shore power as part of our departure procedure. then we unplug from shore power and I tcheck the refrigerator to see if it's lights are working (getting 110 from the inverter / batteries). then we hook up and go. there a million posts about whether the batteries will charge while connected to the tow vehicle. the consensus is they will some charge from the tow vehicle but not a bulk charge to recharge depleted batteries. but if you just disconnected from shore power they should be fully charged when you leave so you really don't have to charge them. we do this all the time and we have been able to run the refrigerator full time while it is being towed. when we get to our destination and get connected to shore power we then turn the inverter off. hope this helps. it will be second nature to you after a trip or so.
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2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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