Took our camper to the dealer last week for some warranty repair. While there I over heard talks about the FR tech "hotline" where you can call and troubleshoot problems over the phone. Sure would have been helpful when our furnace went out during the winter. The number is 574.534.3167. Also found out that our dealer (1.5 hrs away) works with mobile techs and was given a recommendation for one that does warranty repairs. Might ask your dealer if they work with any, sure would save wait time with your unit in the shop and the hassle of going to the dealer.
Thanks for sharing that phone number. It's a good one to keep in cell phone contact list.
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2016 Ford F-350 Lariat CC, 4x4 SRW. B&W turnover with extender. 2015 CC Silverback 29RE, fitted with Reese Goose Box. Amateur Extra Class K5TS, 2016 nights camped 16