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10-29-2017, 12:36 PM
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#1
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Junior Member
Join Date: Oct 2017
Posts: 7
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fireplace
we have a 2018 323MK with a FFP272107-H fireplace and no remote. have been having trouble finding one. Any ideas
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10-29-2017, 01:08 PM
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#2
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Senior Member
Join Date: Nov 2013
Posts: 1,947
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Ours was in the pouch where all the manuals were stuffed into.
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2016 Chevy Silverado 2500 Duramax
2016 Rockwood 8289WS, Diamond Pkg.
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10-29-2017, 01:27 PM
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#3
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Junior Member
Join Date: Oct 2017
Posts: 7
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yea. we looked and no remote.. spoke to FR and they said they do not supply remotes
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10-29-2017, 01:53 PM
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#4
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Junior Member
Join Date: Feb 2016
Location: Was Thunder Bay Ontario now Alabama
Posts: 23
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A while back I was able to program a Logitech harmony remote to work on the fireplace as well as everything else in the trailer.
Lenny
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2012 Ram 2500 4X4 Short bed Diesel
2015 Wildcat 275 CK
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10-30-2017, 10:49 AM
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#5
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Senior Member
Join Date: Mar 2015
Posts: 263
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Quote:
Originally Posted by DarenBev
we have a 2018 323MK with a FFP272107-H fireplace and no remote. have been having trouble finding one. Any ideas
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call the people who make the fireplace.
__________________
-2017 Ram Cummins, Aisin DRW 3.73, 4x4
-2015 Wildcat 317RL
-B&W Companion , MorRyde pinbox
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10-30-2017, 10:57 AM
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#6
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,152
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Quote:
Originally Posted by Learjet
call the people who make the fireplace.
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Or your dealer.
How could they sell you a 2018 model and not help you get a missing remote?
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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10-30-2017, 12:37 PM
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#7
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Junior Member
Join Date: Oct 2017
Posts: 7
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would if knew who
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10-30-2017, 05:24 PM
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#8
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,152
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Quote:
Originally Posted by DarenBev
would if knew who
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Who you bought it from or who made the fireplace?
A 1 second Google search of the model number you posted says it's made by Dimplex, a Sylvane Co.
Here's a link with a phone number...
https://www.google.com/url?sa=t&sour...1-OpmPtlPsz40I
I still don't understand why your dealer isn't helping you???
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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10-30-2017, 05:50 PM
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#9
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Junior Member
Join Date: Oct 2017
Posts: 7
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per Forest River, they do not provide the remote. I did find Dimplex when i searched
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10-31-2017, 08:46 AM
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#10
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Senior Member
Join Date: Dec 2012
Location: Durham, NC
Posts: 3,188
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My BS meter is going crazy. A remote came with our Wildcat 5th fire place as well as one for previous Rockwood 5th. FR does include a remote as I am almost 100% positive FR gets a remote from the fireplace vendor.
Do a little searching for an FR Wildcat rep (Dan Evans)?? and you should get a remote.
Another thought. Any chance it came loose in the unit and is under the couch or something?
__________________
Tom & Renée
Durham, NC
2021 Jayco Class C model 27U
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10-31-2017, 09:03 AM
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#11
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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I got a remote with my Wildcat fireplace - same model as 5er_tom's.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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10-31-2017, 11:04 AM
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#12
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Junior Member
Join Date: Oct 2017
Posts: 7
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your meter may be right. but the FR rep we have been dealing with, Mike Rink, stated that they do not provide. We had a 2017 Wildcat and it had one.
FR has done so right by us up to this and the missing tv remote. So small items!!11
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10-31-2017, 11:40 AM
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#13
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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So you're missing a fireplace remote AND a TV remote?
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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10-31-2017, 11:50 AM
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#14
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,152
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Quote:
Originally Posted by Mr. Dan
So you're missing a fireplace remote AND a TV remote?
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And I'm still at a loss as to how the dealer isn't somehow involved in getting a remote(s)???
I understand the OP has talked to someone at FR... BUT WHY... the OP just bought this (states it's a 2018) so why would the dealer not be going to bat for the customer?
If they were worth at least 2¢, they would be doing ALL the leg work necessary to satisfy a customer who just dropped THOUSANDS of dollars with them.
Something doesn't add up????????
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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10-31-2017, 12:09 PM
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#15
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Member
Join Date: Aug 2017
Posts: 78
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Quote:
Originally Posted by 5er_tom
My BS meter is going crazy. A remote came with our Wildcat 5th fire place as well as one for previous Rockwood 5th. FR does include a remote as I am almost 100% positive FR gets a remote from the fireplace vendor.
Do a little searching for an FR Wildcat rep (Dan Evans)?? and you should get a remote.
Another thought. Any chance it came loose in the unit and is under the couch or something?
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Right on! On the BS meter! Where was the remote during “walkthru inspection “? How hard is it to find your manufacturer and contact them? AND, I really dont see the dealer saying “they dont provide one” maybe they should check the “things left at the campsite forum! Lol
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10-31-2017, 12:16 PM
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#16
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Junior Member
Join Date: Oct 2017
Posts: 7
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We have warranty replacement rv. Our fault at walkthru we did not check folder. Did not see reason to being as all was in first one. Just a pain thing. Still have nothing but good things to say on dealer and fr
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