I bought a Wildwood 385FLBH Lodge several weeks ago, which is significantly bigger than any of the 5th wheels I had previously. I am currently challenged by the awning. The awning is huge and is mounted along the roof line, which is normal, except that it is nearly 20 ft off the ground. It is an old manual style open/shut (in a 2019 model) and difficult to use. There is a locking mechanism that prevents the awning being opened located about halfway up the arms, with two tabs that need to be pushed together to unlock. One of the mechanisms appears to be jammed or bound up in the locked position, and I have been unable to get it to unlock. Unfortunately these mechanisms are about 12 ft off the ground and I have to use a ladder to reach them. Any experienced recommendations for un-jamming these things? I would like to use the awning. Thank you and safe travels my friends.