Originally Posted by AMaglo
Hi all! I've had zero luck for almost a year trying to get a few things fixed before the one year deadline. I'm ready to call Better Business Bureau. I've called FR & they had me leave messages in the warranty department, I've emailed anyone I can find online, still nothing.
I'm no longer in the area we bought our Wildwood FSX-178BHSK from in Ohio. I'm now in Southern California. None the local dealers will take our trailer because we didn't buy it there. None of the repair shops will touch the warranty work without authorization from FR first. We're stuck. Is there anyone you guys know to contact outside of the regular "Contact Us" page? If I can't find anyone, I guess I'll have to go the BBB route to get someone.
If you contact an independent RV shop or mobile RV technician, they often will contact FR for the authorization.
Dan-Retired California Firefighter/EMT
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity