2020 unit... didn't your dealer explain this during your PDI/CUSTOMER ORIENTATION?
If not shame on them.
I don't believe I've ever seen JT Strongarms come from the factory on a unit so the dealer would have had to install them. They should have known about the tool.
2016 Flagstaff 8529IKBS Diamond Package 5th Wheel-Goodyear Endurance Tires
2017 Ford F-Series SCREW 4x4 - Factory Puck B&W Companion
TST Tire Monitor w/Repeater - Sinemate 3500w Gen.
Days Camped: '17=30 ☼ '18=51 ☼ '19=58 ☼ '20=83