|
11-18-2020, 11:37 PM
|
#1
|
Junior Member
Join Date: Mar 2020
Posts: 19
|
Roof leak/ warranty
We bought our 29vbud Wildwood 2020 in March. Just in time to park it in the driveway for the covid shutdowns. 1st time out was end of May. Since, we've been out every wknd possible. We are loving it. Skip to September 10th. Packing up getting ready for the wknd at the lake. We'd had 3 inches of rain all week. Found some water in the under storage area up front. Went inside to find the blanket, matress, topper and board wet. Water actively dripping from the overhead cabinets above the bed. The closet frame at the bottom has absorbed enough moisture it has split. Other peices of wood are bubbled or warped. Etc...
We had camping world look it over for possible warranty wk. After 6 weeks they had good news!!. Of the $4968 estimate submitted. Forest river approved $108 for repairs..
Apparently NORMAL unit maintenance , such as inspecting and resealing exterior seams including roof seams needs to be done 90 days after retail purchase. Any thoughts on how to handle this? Some of the pics seem obvious to us but maybe we dont know what we are looking for.
Thanks for your thoughts and insights. Attachment 243312
|
|
|
11-19-2020, 08:34 AM
|
#2
|
Senior Member
Join Date: Jan 2016
Location: x
Posts: 12,423
|
My first thought is CW gave you a very inflated estimate. These rigs require constant maintenance even when new from the factory unlike a new car or truck. I suspect somewhere in the paperwork is the statement about inspections and maintenance. I feel for ya, but have no idea of how to proceed other then fix the leaks and move on JMHO
__________________
Retired Navy
Jake my sidekick (yellow Lab) 10/04 - 05/20
2017 RAM 2500 CC 4X4 Cummins Diesel
2016 Flagstaff 26 FKWS
AF&AM & El Korah Shrine of Idaho
|
|
|
11-19-2020, 09:07 AM
|
#3
|
Senior Member
Join Date: Dec 2017
Posts: 1,832
|
Six weeks and 5 grand later! Sheesh! It sounds like Forest River is advocating for simply resealing the seam.
It is a shame they are telling you that you need to reseal the seams within 90 days of purchase. I’ve seen this before, but you would think the dealer would check the unit out more thoroughly before selling it.
I would seal it myself, using EternaBond tape. Is there evidence of damage inside? Can you just dry it out?
__________________
2019 Coachmen Freedom Express 192RBS
|
|
|
11-19-2020, 09:28 AM
|
#4
|
Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,560
|
Every unit we have had required me touching up the Dicor roof sealant immediately after we bought it. I would rather do it myself than have a dealer do it under warranty. After that I inspect the roof at least twice a year.
Yes, the dealer should have inspected it before you took possession, but after that it is on you.
I would contact FR myself and maybe they will help you out since the dealer doesn't seem willing.
If all else fails, call your insurance. We have had them cover water damage when it wasn't an obvious lapse of maint.
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
|
|
|
11-20-2020, 09:31 PM
|
#5
|
Junior Member
Join Date: Mar 2020
Posts: 19
|
Quote:
Originally Posted by Jfkmk
Six weeks and 5 grand later! Sheesh! It sounds like Forest River is advocating for simply resealing the seam.
It is a shame they are telling you that you need to reseal the seams within 90 days of purchase. I’ve seen this before, but you would think the dealer would check the unit out more thoroughly before selling it.
I would seal it myself, using EternaBond tape. Is there evidence of damage inside? Can you just dry it out?
|
Yes there is. The wood frame in split from moisture and bubbling/warping on the frame of the overhead storage
|
|
|
11-20-2020, 10:16 PM
|
#6
|
Senior Member
Join Date: Apr 2012
Posts: 3,253
|
Hard lesson learned, but the 2 best things you can do to protect a camper is check seams regularly and put it under a shed. There’s a reason there are stickers in every rig warning you to inspect all seals every 90 days. The sealant used on these roofs will not last 30 years like silicone . And with that being said, never use silicone anywhere where it will touch the rubber roof membrane. And repairs like yours are expensive- they take a lot of time to do correctly.
|
|
|
11-26-2020, 09:29 PM
|
#7
|
Member
Join Date: Apr 2014
Location: Springtown, TX
Posts: 66
|
Quote:
Originally Posted by rs2020
We bought our 29vbud Wildwood 2020 in March. Just in time to park it in the driveway for the covid shutdowns. 1st time out was end of May. Since, we've been out every wknd possible. We are loving it. Skip to September 10th. Packing up getting ready for the wknd at the lake. We'd had 3 inches of rain all week. Found some water in the under storage area up front. Went inside to find the blanket, matress, topper and board wet. Water actively dripping from the overhead cabinets above the bed. The closet frame at the bottom has absorbed enough moisture it has split. Other peices of wood are bubbled or warped. Etc...
We had camping world look it over for possible warranty wk. After 6 weeks they had good news!!. Of the $4968 estimate submitted. Forest river approved $108 for repairs..
Apparently NORMAL unit maintenance , such as inspecting and resealing exterior seams including roof seams needs to be done 90 days after retail purchase. Any thoughts on how to handle this? Some of the pics seem obvious to us but maybe we dont know what we are looking for.
Thanks for your thoughts and insights. Attachment 243312Attachment 243313Attachment 243314
|
Have you tried contacting FR directly? I had a roof issue a few years ago and they said no to dealer but they said yes to me.
|
|
|
11-26-2020, 09:39 PM
|
#8
|
Junior Member
Join Date: Mar 2020
Posts: 19
|
Quote:
Originally Posted by bradw661
Have you tried contacting FR directly? I had a roof issue a few years ago and they said no to dealer but they said yes to me.
|
I have not. I am going to try it to tomorrow. CW still has it doing some other warranty work. Was there much begging and pleading ? lol.
|
|
|
11-26-2020, 10:08 PM
|
#9
|
Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,789
|
Quote:
Originally Posted by rs2020
I have not. I am going to try it to tomorrow. CW still has it doing some other warranty work. Was there much begging and pleading ? lol.
|
You might want to wait until Monday since they may have a 4 day weekend.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
|
|
|
11-26-2020, 10:47 PM
|
#10
|
Senior Member
Join Date: Aug 2014
Location: Northern KY
Posts: 5,725
|
SO, while sitting at CW are they keeping it under cover or will there be MORE rain/water damage?
When a trailer sits in the sun with water on the inside MOLD grows quickly.
Personally, I would be checking on that trailer while not in my possesion.
Many here have done preventive roof maintenance using Eternabond tape. The standard roof sealing material Dicor needs constant attention but Eternabond lasts for years.
My write-up here https://www.forestriverforums.com/fo...nce-90060.html
__________________
"nothing can now be believed which is seen in a newspaper. Truth itself becomes suspicious by being put into that polluted vehicle."
Thomas Jefferson to John Norvell pg. 2, June 11, 1807
2014 Shamrock 183
2014 RAM 1500 Bighorn Crew Cab, HEMI, 3.21 gears, 8 Spd, 4X4 TST TPMS
|
|
|
11-26-2020, 11:36 PM
|
#11
|
Junior Member
Join Date: Mar 2020
Posts: 19
|
Quote:
Originally Posted by rsdata
SO, while sitting at CW are they keeping it under cover or will there be MORE rain/water damage?
When a trailer sits in the sun with water on the inside MOLD grows quickly.
Personally, I would be checking on that trailer while not in my possesion.
Many here have done preventive roof maintenance using Eternabond tape. The standard roof sealing material Dicor needs constant attention but Eternabond lasts for years.
My write-up here https://www.forestriverforums.com/fo...nce-90060.html
|
I asked that exact question. He said they have it covered when bad weather hits. We live 1.5 hours away from CW , so going by and checking isnt a real option. Everything was dry when we dropped it off 7 weeks ago. I'm hoping it still is..
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|