I'm feeling a bit better about things now. After looking things over and trying to make some sense of it, I came to the conclusion that the way our Dometic was installed pretty much sucked, thus causing the poor performance. Why Dometic doesn't do something about these obviously inadequate installations is a mystery to me. We weren't cursing Flaggstaff (at first) for our poor refer performance. We felt our Dometic unit was garbage.
I ended up mounting two 200MM fans to the upper vent grill (after removing a piece of wood paneling that Flaggstaff installed. apparently in an effort to help direct the air movement up to the heat sink). That said heat sink is literally at the very top of the upper vent, making air circulation to it very difficult.
With the new, large fans running and yes less food inside the refer, it is doing......okay now. It seems to me that if the manufacturers want to continue mounting refers on slides they need to MAN-UP and come up with a REAL solution to this serious problem. PS....they might also stop putting the stove and refer side by side.
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