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08-30-2014, 09:37 AM
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#1
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Junior Member
Join Date: Aug 2014
Posts: 19
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Broken window
First of all, Im new here. Looks like a wealth of knowledge, for that thanks to all. I have a 2014 8311ss. The window on the rear got broken from bikes jumping around on bike rack while in tow. My trailer has the frameless tinted windows. I removed the entire frame and window and took to my local glass shop. They can’t do anything with it. That leaves only the dealer. Is there a better/cheaper way for me to get a new window? Can I order direct from Rockwood? Thanks in advance
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08-30-2014, 10:16 AM
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#2
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Senior Member
Join Date: Jul 2013
Location: Oregon
Posts: 716
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You'll probably get better help from someone with experience in the area, but I have noticed at least two RV only glass shops in my town. There is (or at least used to be) a fair amount of RV manufacturing around here though...that may be why they exist.
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'04 GMC Sierra 2500HD, CCSB, D/A, MaxBrake, B&W Companion, Retrax Pro, AR Power Steps
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1969 Camaro RS/SS Convertible
Dad's old 1968 Empi Imp (recently recovered from under 21 years worth of boxes/dust)
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08-31-2014, 11:03 PM
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#3
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Junior Member
Join Date: Aug 2014
Posts: 19
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We don’t have any RV only local glass shops, dealer says Rockwood takes 4-6 weeks to ship also.
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09-01-2014, 01:23 AM
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#4
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Senior Member
Join Date: Mar 2012
Posts: 1,137
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It's not a Rockwood piece. Someone makes RV windows and there has to be another source.
Do you know what brand it is?
There are 2 brands shown here
http://www.pellandent.com/RV_Product...CategoryID=163
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FOR SALE 2014 BOSS 6.2L F350
2012 Surveyor SV264
NW Oregon
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09-01-2014, 08:55 AM
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#5
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Junior Member
Join Date: Aug 2014
Posts: 19
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09-01-2014, 12:27 PM
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#6
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Senior Member
Join Date: Mar 2012
Posts: 1,137
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Call around with that info.
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FOR SALE 2014 BOSS 6.2L F350
2012 Surveyor SV264
NW Oregon
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09-01-2014, 06:00 PM
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#7
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Senior Member
Join Date: Jun 2011
Location: Saskatchewan, Canada
Posts: 292
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You'll be replacing more than a window at some point with bikes bouncing around on that back bumper.
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09-01-2014, 06:14 PM
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#8
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Senior Member
Join Date: Dec 2012
Posts: 1,255
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If you're comfortable installing it yourself I know there are a number of specialty places for online ordering. I've never used them, but I know a couple of folks who have.
Easy RV Window Replacement
They are out of Indiana.
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09-01-2014, 06:33 PM
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#9
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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Probably either an HEHR or Kinro window, which are both easy to find and order from several places on the internet.
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John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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09-01-2014, 07:57 PM
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#10
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Junior Member
Join Date: Aug 2014
Posts: 19
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yes, Ive removed the entire frame and ring already. Its in my trunk. Im comfortable doing it, rather than paying the stealer to do it.
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09-02-2014, 12:59 PM
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#11
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Senior Member
Join Date: Feb 2013
Posts: 152
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I'm going thru the same problem. My kitchen window broke and no one local wants to touch it. I contacted kihnro (looks the same as what the OP has) and they were able to get it out to me $80 cheaper than my dealership. Install looks pretty straight forward so I'll try it myself. You can find the info for kihnro on the forest river website, it's a lot easier than finding a phone number for forest river.
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09-02-2014, 07:43 PM
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#12
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Junior Member
Join Date: Aug 2014
Posts: 19
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the first price I got was from Pelland Enterprises. That price was like $980 plus shipping. Over twice what the dealer wants. She is still looking to get me a better price. I guess we’ll see.
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09-02-2014, 07:53 PM
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#13
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Senior Member
Join Date: Feb 2013
Posts: 152
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That's a brutal price. Mine is a crank out frameless 16in x 32in I think. Dealer quoted me $399, got it from kihnro for $319. Still not happy about the price, but I don't feel like looking at my repair job while there is still plenty of camping left so I ordered ASAP .
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09-02-2014, 07:55 PM
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#14
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Junior Member
Join Date: Aug 2014
Posts: 19
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I know, first place wants 150 to ship. what did u pay for shipping?
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09-02-2014, 08:00 PM
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#15
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Now a "Top Member"
Join Date: Feb 2010
Location: Roman Forest, TX
Posts: 4,353
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Ah, I wonder if that's the cause of the broken window we saw on a Open Range this weekend. Wow...good luck.
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Ed and Sharon
2010 Wildcat 28RKBS
2019 Ford F-250 XLT - AWESOME Truck!
Retired AF MSgt
I thought I was wrong once, but I was wrong!
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09-02-2014, 08:09 PM
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#16
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Senior Member
Join Date: Feb 2013
Posts: 152
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I think the shipping was $40 to a residential address. I'm still waiting for it to come in, but that's what I was quoted.
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09-02-2014, 08:10 PM
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#17
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Junior Member
Join Date: Aug 2014
Posts: 19
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was the glass tinted? Which location Indiana? I would be happy to pay 319
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09-02-2014, 08:19 PM
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#18
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Senior Member
Join Date: Feb 2013
Posts: 152
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Glass is tinted. It was being shipped from right out side of forest rivers assembly area in Goshen Ind to Cape May, NJ.
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09-02-2014, 08:21 PM
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#19
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Junior Member
Join Date: Aug 2014
Posts: 19
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ok, Ill try them tomorrow
what info did they require to get you the right window?
I have the old window and frame out Pelland wanted the tag, then the wall thickness. Of course meant I had to completely remove it all
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09-02-2014, 08:27 PM
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#20
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Senior Member
Join Date: Feb 2013
Posts: 152
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There is a number on the inside of the frame that comes from the outside in. It's located on a white label with black text. The other part of the assembly that is mounted on the inside has numbers as well but you will not need them. In order to keep anyone out while it is waiting for parts I sealed the window with thick plastic wrap for weather and made a sort of clamp with ply wood on the exterior, mounted to a 2x4 on the inside by 5 inch long carriage bolts. Place the carriage bolts all the way at the edges so that someone can not slide it loose.
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