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Old 08-30-2014, 09:37 AM   #1
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Broken window

First of all, Im new here. Looks like a wealth of knowledge, for that thanks to all. I have a 2014 8311ss. The window on the rear got broken from bikes jumping around on bike rack while in tow. My trailer has the frameless tinted windows. I removed the entire frame and window and took to my local glass shop. They can’t do anything with it. That leaves only the dealer. Is there a better/cheaper way for me to get a new window? Can I order direct from Rockwood? Thanks in advance
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Old 08-30-2014, 10:16 AM   #2
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You'll probably get better help from someone with experience in the area, but I have noticed at least two RV only glass shops in my town. There is (or at least used to be) a fair amount of RV manufacturing around here though...that may be why they exist.
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Old 08-31-2014, 11:03 PM   #3
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We don’t have any RV only local glass shops, dealer says Rockwood takes 4-6 weeks to ship also.
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Old 09-01-2014, 01:23 AM   #4
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It's not a Rockwood piece. Someone makes RV windows and there has to be another source.
Do you know what brand it is?
There are 2 brands shown here
http://www.pellandent.com/RV_Product...CategoryID=163
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Old 09-01-2014, 08:55 AM   #5
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Old 09-01-2014, 12:27 PM   #6
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Call around with that info.
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Old 09-01-2014, 06:00 PM   #7
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You'll be replacing more than a window at some point with bikes bouncing around on that back bumper.
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Old 09-01-2014, 06:14 PM   #8
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If you're comfortable installing it yourself I know there are a number of specialty places for online ordering. I've never used them, but I know a couple of folks who have.

Easy RV Window Replacement

They are out of Indiana.
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Old 09-01-2014, 06:33 PM   #9
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Probably either an HEHR or Kinro window, which are both easy to find and order from several places on the internet.
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Old 09-01-2014, 07:57 PM   #10
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yes, Ive removed the entire frame and ring already. Its in my trunk. Im comfortable doing it, rather than paying the stealer to do it.
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Old 09-02-2014, 12:59 PM   #11
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I'm going thru the same problem. My kitchen window broke and no one local wants to touch it. I contacted kihnro (looks the same as what the OP has) and they were able to get it out to me $80 cheaper than my dealership. Install looks pretty straight forward so I'll try it myself. You can find the info for kihnro on the forest river website, it's a lot easier than finding a phone number for forest river.


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Old 09-02-2014, 07:43 PM   #12
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the first price I got was from Pelland Enterprises. That price was like $980 plus shipping. Over twice what the dealer wants. She is still looking to get me a better price. I guess we’ll see.
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Old 09-02-2014, 07:53 PM   #13
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That's a brutal price. Mine is a crank out frameless 16in x 32in I think. Dealer quoted me $399, got it from kihnro for $319. Still not happy about the price, but I don't feel like looking at my repair job while there is still plenty of camping left so I ordered ASAP .


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Old 09-02-2014, 07:55 PM   #14
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I know, first place wants 150 to ship. what did u pay for shipping?
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Old 09-02-2014, 08:00 PM   #15
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Ah, I wonder if that's the cause of the broken window we saw on a Open Range this weekend. Wow...good luck.
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Old 09-02-2014, 08:09 PM   #16
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I think the shipping was $40 to a residential address. I'm still waiting for it to come in, but that's what I was quoted.


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Old 09-02-2014, 08:10 PM   #17
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was the glass tinted? Which location Indiana? I would be happy to pay 319
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Old 09-02-2014, 08:19 PM   #18
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Glass is tinted. It was being shipped from right out side of forest rivers assembly area in Goshen Ind to Cape May, NJ.


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Old 09-02-2014, 08:21 PM   #19
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ok, Ill try them tomorrow
what info did they require to get you the right window?
I have the old window and frame out Pelland wanted the tag, then the wall thickness. Of course meant I had to completely remove it all
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Old 09-02-2014, 08:27 PM   #20
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There is a number on the inside of the frame that comes from the outside in. It's located on a white label with black text. The other part of the assembly that is mounted on the inside has numbers as well but you will not need them. In order to keep anyone out while it is waiting for parts I sealed the window with thick plastic wrap for weather and made a sort of clamp with ply wood on the exterior, mounted to a 2x4 on the inside by 5 inch long carriage bolts. Place the carriage bolts all the way at the edges so that someone can not slide it loose.


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