Control Panel Replacement

[pclevel1]

My Forest River Rockwood TP33 control panel was not operating properly. It was intermittent, sometimes works, other times the on/off light is on but nothing else is illuminated and it wouldn't reset holding it for 5 seconds.
The few times it did work, I operated the slide and it wouldn’t stop, as well as the awning one time. I had to shut off the main breaker for it to stop. Then when I engaged the breaker, the panel would not function.
The battery was good, no breakers/fuses tripped or blown. The interior lights and outlets work.
I ended up calling FR Parts and got connected to Jazmine. (Depends on your model) She said they don't send to a retail customer, only to Dealers, but since my closest Dealer is 3 hours away it will get shipped to me.

I just received the control panel from FR parts dept. Ordering charged $165+shipping. About $195 total. Only thing different is the front says "Forest River" instead of Rockwood. Took about a week for shipping.
Jazmine was very easy to work with.

Office: (574)-642-8943 | Direct: (574)-642-8940

[KAISOR]

I had the same problem. I used the Bluetooth app IRV controller and used my phone to open and close my slides etc.
Forest river sent me a new one also.
Just remember to download the app if it ever happens again the app will control everything just like the control panal.

[pclevel1]

Yep, thanks. I discovered the app after messing with the control panel to make it work again at that time. After a few months the new panel still works and feel pretty comfortable now with it.

[RangeMaggotBob]

Very glad to hear Forest River's response. That's kind of what I expect from them. And sounds like they came through.
So how did the installation go?

[pclevel1]

The installation was easy. One connection in the back of the panel (ethernet) and secure the panel back on.
They were very easy to work with. Not sure how much the panel would cost if I had to go to a retail customer. If there isn't one in the area, they will ship it directly.