Thread Tools Display Modes
Old 07-02-2018, 01:45 PM   #1
Junior Member
Join Date: Jul 2018
Posts: 4
Angry Omgosh!

Is it normal for dealers to take parts from other rigs as parts for purchased rigs sold?
I have to return my 5th wheel I have had for 4 days, refrigerator does not work on A.C. and in troubleshooting in the back looks like someone has been part purchasing from it things are apart but not put together.
Plus back vent leaks, puddle on back floor last night and front power fan has a burnt out board which is on order.
Iím actually at a loss for words, is this a normal process for parts and where is quality in these spendy rigs:

Rockyrockwood is offline   Reply With Quote
Old 07-02-2018, 01:48 PM   #2
Site Team
bikendan's Avatar
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 20,252
It does happen quite a bit.
Wasn't the fridge on during the PDI/walkthrough?
Your list of issues is quite small, compared to most.
There are literally thousands of threads about quality issues. That's why making sure everything works during the walkthrough is so important.
I made sure my dealer had everything hooked up, including water and propane.

Sent from my SM-T377T using Forest River Forums mobile app

Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH
bikendan is online now   Reply With Quote
Old 07-02-2018, 01:51 PM   #3
Senior Member
Join Date: Jun 2012
Posts: 10,460
It allows them to get someone on the road without having to wait for parts to be ordered. That being said, they should have known they stole a part and either replaced it before they sold it to you or "stolen" another part from another rig to get yours on the road.

But I'm guessing they don't track it very well (obviously!).
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)

2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
rockfordroo is offline   Reply With Quote
Old 07-02-2018, 02:24 PM   #4
Pickin', Campin', Mason
5picker's Avatar
Join Date: Aug 2015
Location: South Western PA
Posts: 11,380
I wouldn't use the phrase 'normal' but rather an evil necessary sometimes for them to 'borrow' parts.

If they have a customer on the hook or ready to pick up their unit and happen to come across something that borrowing the part from another unit helps them seal the deal or get that customer out the door, then yes... it happens.

Should your dealer have done a better job of keeping track of the borrowed parts and making it right on your unit?... Yes they should have. I also have to wonder why this wouldn't have been caught during YOUR PDI/Customer Orientation? Shame on them.

As said, sounds like a few minor things. You are likely going to find a few other items needing attention that had nothing to do with "borrowing" so be prepared.

Get them repaired and start enjoying your new unit!
2016 Flagstaff 8529IKBS Diamond Package 5th Wheel-Goodyear Endurance Tires
2017 Ford F-Series SCREW 4x4 - Factory Puck B&W Companion
TST Tire Monitor w/Repeater - Sinemate 3500w Gen.

Days Camped: '17=30 '18=51 '19=58 '20=51
5picker is offline   Reply With Quote
Old 07-02-2018, 02:45 PM   #5
Senior Member
Join Date: Aug 2014
Location: West Jordan, UT
Posts: 877
In my experience it is completely normal!

When buying my new 5er my wife didnt like the table in ours (it had a little wobble) they grabbed one out of another unit. I didnt like the soundbar and remote in ours, they grabbed one out of anther unit. Also, found a minor issue with a fantastic fan controller, they grabbed one out of a different unit. We also were missing our 50amp cable (Im guessing someone borrowed ours), so they grabbed that from the parts store.

I checked everything over during the PDI and those were the issues I found, it happens when they are making a sale. I do agree if they are creating holes in other units by borrowing they should track it and replace it.
2018 XLR Nitro 36T15
2015 GMC 3500 6.6/Allison

Nights Camped (2018-16) (2017-16) (2016-13) (2015-13)
SuicideSaints is offline   Reply With Quote
Old 07-02-2018, 06:45 PM   #6
Senior Member
Join Date: Aug 2012
Location: Deland, Florida
Posts: 336
They did it for me.
Rockwood 2604WS
Ford F250 Diesel
Blue Ox Sway Pro
allenb12 is offline   Reply With Quote
Old 07-03-2018, 09:16 AM   #7
Wanna Be Camper
SaskCampers's Avatar
Join Date: Mar 2010
Location: Moose Jaw, Saskatchewan
Posts: 2,420
Not just RV's. When we had our 2008 Ram 2500 that we special ordered, the dealership took parts off brand new trucks on the lot to get ours going again. Probably felt sorry for us given it was in the shop 42 times in the 1st 25 months we owned it.


John & Deb
2011 F250 Lariat FX4 Crew Cab 6.2
2011 Flagstaff V-Lite 30WRLS
SaskCampers is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.

All times are GMT -5. The time now is 02:49 AM.