Reply
 
Thread Tools Display Modes
Old 03-26-2017, 05:49 PM   #1
Junior Member
 
Join Date: Mar 2017
Location: SW Virginia
Posts: 7
Ordered a new unit

So, we've ordered a new 8312SS and have absolutely no idea how long it will take to come in. It was ordered the first part of February. The dealer told me they had no way of knowing the progress other than when it shipped. Does this sound right? Wondering what others experience with this has been.
__________________

dans and dogs is offline   Reply With Quote
Old 03-26-2017, 05:51 PM   #2
Who Dares, Wins
 
doc73's Avatar
 
Join Date: May 2012
Location: Chester County, PA
Posts: 6,631
I think they can tell once yours begins to actually be made, when the vin is assigned.
__________________

__________________

Pat, Jen, Heather & Sapphire, the head mouser.
2015 ChevyHD D-Max
2018 Artic Wolf 315tbh8
doc73 is offline   Reply With Quote
Old 03-26-2017, 06:10 PM   #3
Senior Member
 
Join Date: Oct 2015
Posts: 2,270
Quote:
Originally Posted by dans and dogs View Post
So, we've ordered a new 8312SS and have absolutely no idea how long it will take to come in. It was ordered the first part of February. The dealer told me they had no way of knowing the progress other than when it shipped. Does this sound right? Wondering what others experience with this has been.
Your dealer is blowing smoke.

A week or two after the order is officially placed, or less, your dealer can call his Rockwood rep and they can tell him the tentative date of production. Don't let them BS you. The salesman is probably too lazy to want to follow up. You forked over the deposit and the order is done, so he most likely doesn't want bothered with you.

When we ordered ours I knew the production date within 3 days of the order.
Mr Havercamp is offline   Reply With Quote
Old 03-26-2017, 06:12 PM   #4
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 20,262
I'd be worried if your dealer is already lying to you.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH
bikendan is offline   Reply With Quote
Old 03-26-2017, 06:18 PM   #5
Junior Member
 
Join Date: Mar 2017
Location: SW Virginia
Posts: 7
I didn't think that what he told me sounded right. We have a trip planned for my daughters spring break and I'm starting to think he just doesn't want to be on the hook if it doesn't come in...
dans and dogs is offline   Reply With Quote
Old 03-26-2017, 06:18 PM   #6
Junior Member
 
Join Date: Mar 2017
Location: SW Virginia
Posts: 7
Wonder if a phone call to Forest River would help?
dans and dogs is offline   Reply With Quote
Old 03-26-2017, 06:34 PM   #7
Member
 
Join Date: Feb 2017
Location: Houghton Lake, MI
Posts: 56
I would guess 9-10 weeks this time of year
__________________
2007 Rockwood 8318ss
2018 Rockwood 8324bs (on order)
Camping in Northern Michigan!
Stew_Pudaso is offline   Reply With Quote
Old 03-26-2017, 06:37 PM   #8
Senior Member
 
Join Date: Jan 2017
Location: Kalamazoo
Posts: 1,741
Sounds like a bad dealer and bad information. I ordered my new unit from a RV show in December. Dealer had a spec build sheet on the unit and order number at the time of order. Dealer was able to give me a 5 day window on when the unit was going to be built.

Arranged a plant tour for the last day of that 5 day spread. Saw my camper roll off the assembly line being cleaned detailed weighed and vin number assigned. Took one week for delivery after that, then arranged pick up.

Salesman doenst want to pick up the phone to get you the info. My salesman was on the phone with the plant rep to arrange every last thing for me.
Kimber45 is offline   Reply With Quote
Old 03-26-2017, 09:57 PM   #9
Senior Member
 
Join Date: Jun 2012
Posts: 10,462
Quote:
Originally Posted by dans and dogs View Post
I didn't think that what he told me sounded right. We have a trip planned for my daughters spring break and I'm starting to think he just doesn't want to be on the hook if it doesn't come in...
I wouldn't have planned a trip that close to my order date. I ordered my Mini Lite Feb 28 (2015) and it came in the 3rd week in May (2015) - about 10 weeks. Picked it up June 6th, 2015. They build a number of the same model at a time, so you can't really count on getting one much sooner than 10 weeks, although it does happen sometimes.

Good luck.
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)

2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
rockfordroo is offline   Reply With Quote
Old 03-27-2017, 04:37 AM   #10
Senior Member
 
Join Date: Oct 2015
Posts: 2,270
Quote:
Originally Posted by rockfordroo View Post
I wouldn't have planned a trip that close to my order date. I ordered my Mini Lite Feb 28 (2015) and it came in the 3rd week in May (2015) - about 10 weeks. Picked it up June 6th, 2015. They build a number of the same model at a time, so you can't really count on getting one much sooner than 10 weeks, although it does happen sometimes.

Good luck.
I think I would call the dealer/salesman and lay it down even if not serious. "If you do not get me a tentative production date by the end of the week I'll be over to cancel the order and get my deposit". Then I would call Rockwood.

As noted above they build them in runs of the same units. Your chances of getting it quicker are higher if it's a popular floor plan with high sales numbers.

Just as an example. We ordered a Roo 23WS on 10-23-15 And it arrived at the dealer on 12-4-15, it was 6 weeks to the day. That particular unit was a total piece of crap and had over $5K's worth of warranty repairs approved and we had yet to sign on the line. By Feb Rockwood was stillbdropping the ball getting parts to the dealer so I pulled the plug and rejected that unit and made them order another. The order for the second was placed 2-23-16 and it arrived at the dealer 4-15-16......the 2nd took 8 weeks. How your dealer handles the shipping can have a lot to do with the timeframe also. My dealer sent his own people out to pick up ours so it arrived at the dealer one day after production.
Mr Havercamp is offline   Reply With Quote
Old 03-27-2017, 05:39 AM   #11
Senior Member
 
Oaklevel's Avatar
 
Join Date: Sep 2012
Location: Virginia
Posts: 5,626
Quote:
Originally Posted by dans and dogs View Post
So, we've ordered a new 8312SS and have absolutely no idea how long it will take to come in. It was ordered the first part of February. The dealer told me they had no way of knowing the progress other than when it shipped. Does this sound right? Wondering what others experience with this has been.
This time of year at least 10-12 weeks is normal depending on when your unit model type is being run. Then the shipping company can hold things up another week or so. We were not able to find out when our unit was being run until a couple of weeks before. Our issue was with the wholesale dealer salesman at the plant.

I know others do not agree but you dealer may be telling you the truth.......

Good Luck.

__________________

2005 Dodge 3500 Cummins
2017 Wildwood Lodge 4092 BFL
1966 Mustang GT
1986 Mustang SVO
Lillie Spoiled Rotten Boxer Mix
Oaklevel is offline   Reply With Quote
Old 03-27-2017, 06:01 AM   #12
Junior Member
 
Join Date: Mar 2017
Location: SW Virginia
Posts: 7
Thanks for all the responses. I was really hoping that my dealer (the manager actually) was on the up and up. This is the second unit we've bought from this dealership and I felt like he was a straight up guy. Think I'll do some digging with Rockwood today. I have a copy of the build sheet and just noticed a phone number and fax number on the top of the page. I'll keep you posted.
dans and dogs is offline   Reply With Quote
Old 03-27-2017, 02:52 PM   #13
Senior Member
 
Join Date: Sep 2012
Posts: 360
Didn't buy from that dealer or FR for that reason. We agreed on the price 3/6/16, order confirmed 3/26, build date/VIN 4/21 from dealer, QC 4/22, release 4/25, ship 4/29, arrived at dealer 5/5, dealer QC and slide toppers installed - no cost, we picked up 5/23 and stayed at dealer provided site on premises to check everything out, left 5/24 a very happy camper. The dealer and manufacturer both communicated time frame and any changes, hit the jackpot - one button leveling was added as a promotion. This was done by email/phone and $500 less than anyone 4.5 hours away.
__________________

__________________
DJsFolly
D. J. Schuler is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 06:25 AM.


×