Revolution Pin Box on 8265WS

[Rob in Windsor]

My 2013 8265WS has the new Revolution pin box, and have never felt the need to use it in the 2 trips I have made, ha ha!! But I have read here that by using it, the clunking from stopping & starting is reduced greatly, if not completely. So when the snow melts and it's time to head out for the first weekend get-away, I will try the Revolution set up.
My questions are regarding the teflon plate on the pin. Does / will it affect the hook up? Does it have to be removed when using the revolution?

[Rugged Brown]

Yes, remove the teflon plate. It serves no purpose when the reese revolution is set up.

[SYE]

I don't have the revolution, but when I first got my hitch it never made a cluck when I started or stopped. I then had to remove my hitch to haul something in the back of my truck. I then put the hitch back in and now it clunks when I start and stop. Then only thing that I can think is the little rubber spacers that were on base that the locking pins go through. The kept preventing me from putting the pins in so I left them out. In the spring I will try to out it back in with those rubber spacers and see if the clunking stops.