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Old 02-12-2013, 01:10 PM   #1
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Sky light recall

I meant to post this a couple of weeks ago. I got a certified letter a couple of weeks ago from Forrest River stating that there was a problem with the primer for the adhesive used to install skylights on some models. There was nothing specific about years or models. It gave the instructions to look at the skylight outside and if you can see spider web type cracking along the edge it needs to be dealt with. I received the letter while my unit was still in Indiana. I talked to the dealer to have them check it before I picked it up and they had not even been notified of the problem yet. Mine had to be replaced. The shop foreman at the dealer was a little miffed, he had been prepping and sending new units out and now he is going to have to have the customer bring them back. Most of the rigs that he had checked on his lot needed to be repaired as well.

I see alot of people are purchasing new units so here is some information that might be helpful before you take your new purchase home.
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Old 02-25-2013, 11:12 AM   #2
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I just received my registered letter about the skylight recall last week.
My letter mentioned Rockwoods and Flagstaffs manufactured in late 2011 to early 2012. It detailed the same thing about primer for the adhesive used to install skylight and checking for spider cracks on the skylight.

In our case our unit was built in Sept 2011 and we had caught evidence of a leaking skylight in early 2012 and had it repaired in June 2012.
My first clue that there was an issue was condensation between the panes of plastic in the skylight and the rusting staples on the ceiling trim. (see the attached images)

The repair consisted of an entire new roof structure and membrane, new 'front' wall (opposite end of the skylight they; it may have damaged it during the repair), new floor structure, new vinyl floor.

I call Roger Beiler at FR and he check the records for my unit and said because I had my skylight repaired in June 2012 that I was good to go. He hinted that my unit may have have been one of the ones that was used as evidence in the decision to issue the recall in the first place.

I half only praises for FF Warranty Support!!!
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Old 02-25-2013, 12:56 PM   #3
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I got the same letter about two weeks ago and only managed to get to the trailer yesterday. Its in storage and required some digging through the snow to get inside. Looking up I could see one hairline crack. No way to look at it from the roof yet. In any case it will have to be replaced.

Barney1 I thought about taking down the inside trim like I see in your photos. Does all that remove easily? Was anything from the inside glued? My concern is that if the skylight is just replaced it could be a long time before I might find out there was other serious damage. I'd really like to have a look myself. Especially since I would not be able to get it to a shop for another month. If its starting to look like yours I'd hire someone to plow it out sooner.

Great pictures - kinda scary, but at least I now know that this needs some serious attention. Thanks for the heads up.
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Old 02-25-2013, 01:17 PM   #4
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Quote:
Originally Posted by jeepman71 View Post
I meant to post this a couple of weeks ago. I got a certified letter a couple of weeks ago from Forrest River stating that there was a problem with the primer for the adhesive used to install skylights on some models. There was nothing specific about years or models. It gave the instructions to look at the skylight outside and if you can see spider web type cracking along the edge it needs to be dealt with. I received the letter while my unit was still in Indiana. I talked to the dealer to have them check it before I picked it up and they had not even been notified of the problem yet. Mine had to be replaced. The shop foreman at the dealer was a little miffed, he had been prepping and sending new units out and now he is going to have to have the customer bring them back. Most of the rigs that he had checked on his lot needed to be repaired as well.

I see alot of people are purchasing new units so here is some information that might be helpful before you take your new purchase home.
Thanks for the heads up. I'll be a roof monkey when mine arrives, although going on the production line 1 March I would certainly hope it would not have the problem.

But as they say, Buyer Beware!

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Old 02-25-2013, 04:20 PM   #5
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@ fredm.seven

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Originally Posted by fredm.seven View Post
Barney1 I thought about taking down the inside trim like I see in your photos. Does all that remove easily?
Yes it was very easy to take down. The inside 'trim' includes the inner plastic pane of the skylight. The is no seal at all.

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Was anything from the inside glued?
No glue only about 8 or 10 screws through the trim to the ceiling plywood layer.

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Originally Posted by fredm.seven View Post
Great pictures - kinda scary, but at least I now know that this needs some serious attention. Thanks for the heads up.
Yes very scary for me when I first found this and I had no idea of a recall.
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Old 02-25-2013, 04:50 PM   #6
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im just wondering if this recall carries through the entire forest river suite ... as i have a 2011 Aframe with the bubble window in the back. I have fixed the issue .. but it would be nice to know if the recall is for all FR products .. or just your model of TT.

thanks .. d-mo
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Old 02-25-2013, 05:39 PM   #7
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RodeoGeorge, I would hope that they would take a look at this at the factory but I would definitely make sure the dealer checks that when you do the walk through when you pick up your new rig.

As I stated the service manager was a little miffed that they were not even included in receiving information about this before the public was notified. He had sent several units out that week that will be coming back in for repairs.

No big deal, easy repair as long as it doesn't get to the point Barney1 had to deal with.

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Old 02-25-2013, 05:45 PM   #8
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Quote:
Originally Posted by D-mo View Post
im just wondering if this recall carries through the entire forest river suite ... as i have a 2011 Aframe with the bubble window in the back. I have fixed the issue .. but it would be nice to know if the recall is for all FR products .. or just your model of TT.

thanks .. d-mo
I do not know how far it carries my letter explicitly states "Rockwood and Flagstaff" but the OP says their letter did not indicate a brand.

I would suggest calling your dealer or FR.
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Old 02-25-2013, 10:02 PM   #9
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I had mine replaced on my Cardinal 3030 as it had developed a crack. It was replaced under warranty.
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Old 02-26-2013, 10:43 AM   #10
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I had mine replaced on my 8289WS. I got the letter, called the service department and was told to take pictures. Took about a week to get a ok to bring it in. It took 3 days for them to replace. It was replaced under warranty.
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Old 03-25-2013, 02:14 PM   #11
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Looks like Im in the same boat. I noticed the condensation last year in September in our 2013 Rockwood 5th wheel. I took it into the dealer and they "repaired" it. I noticed at the end of the season last year, around October, that there was more condensation in the skylight but had already put the trailer away for the season. I took the inside part of the skylight off think that maybe some moisture had gotten trapped in the insulation and just needed to dry out. Boy am I glad I did that because I didnt get back in to put the inside part of the skylight back in and when I got my letter I went out to see if there were cracks.

There was snow on the roof so I couldn't see any cracks and didn't notice any water on the skylight. Well I went in yesterday after looking at the pictures of Barney1's trailer and it brought memories of what I had found. Luckily I think I had caught it early enough and had taken it in and because I had taken the inside light out the water didnt get into the wood and cause any damage. When I went in yesterday I noticed at least 10 or so small cracks and 1 pretty big crack all around the base of the sky light and quite a bit of water on the floor of the shower. I don't see any delamination of the plywood or and discoloration anywhere else so I think I was lucky I left the cover off and it just dripped into the shower.

I will be taking it into the deal tomorrow to have it fixed. Only problem now is that I lost the letter so I hope it won't be a problem.
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Old 03-29-2013, 04:43 PM   #12
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So today was mild enough to be poking around in the trailer without the risk of breaking plastic parts. I already knew there was at least one crack in my skylight. I took down the interior flashing and inner pane. There was a small amount of water in the trim which fell to the shower floor.

I took several pictures but fortunately there is nothing significant to see. Definitely water coming in through the two cracks but I think the trailer slope caused the water to drip onto the inner pane, run across and fall into the trim lip till that overflowed onto the shower floor.

There was condensation on the inside of the skylight which I wiped away. All the wood above and below the foam core was dry. Looks like it will be just a simple replacement.

Still can't get on the roof so I left the pane and trim off and made small duct tape channels for any water that comes in to just run onto the shower floor.

In another week or two I'll have to get it in for repair. I'll post the outcome of that.
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Old 04-01-2013, 10:28 AM   #13
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I have noticed condensation on the inside of my skylight. I talked to the dealer and they said this is common, take the inner panel out and dry the out panel off. I have seen this happen with double pane windows that have an air leak. I know these are not air tight so on one hand it does make sense to have some condensation. I don't remember this ever happening on my old rv but it did not have an inner panel.

What do you think?
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Old 04-01-2013, 12:18 PM   #14
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Nothing beats looking.

The inner trim on mine is one piece including the inner pane. The pane is mounted to the trim with adhesive tape. So there is no seal at all between the inner pane and dome. The pane just butts against the inside of the roof or ceiling. Nothing at all like a double pane window. One screw had no bite. They go through a very thin sheet of wood and most of the thread is in contact with styrofoam. So if you take the trim off go easy putting it back.

Anyway once the inner trim is removed you can easily see the dome right down to where it mounts on the roof. Cracks will be very easy to see (I have two) and you can check the wood to see if its dry or not (mines dry).

Personally I'm a bit concerned about this. Because there is no seal I agree that there will often be condensation. So you can take the trim down and dry it up sure, but after a few times I'm worried the screws will not have any bite. If you just leave the condensation it's eventually going to go somewhere. I'm wondering if there "should" be some seal between the inner pane and roof. Maybe I'm just overthinking it?
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Old 04-01-2013, 02:06 PM   #15
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If it is not a sealed unit I would not think it would form condensation. I never noticed any condensation with my other rv. It did not have the inner panel, if this proves to be a problem I think I will remove the innver panel.
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Old 04-01-2013, 03:36 PM   #16
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I drop my 8312ss 2012 rockwood off 4 weeks ago to get the skylite replace and they called two weeks later to tell me that they have to remove the whole roof to replace all the plywood around the skylite do to rote and they are going to replace the bathroom ceiling do to water damage to it too .So anybody that has this type of skylite recall don't wait anytime taking it in to get repaired.
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Old 04-01-2013, 09:08 PM   #17
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Looks like we are all having same problem.Had my surveyor 305 dome replaced in june 2012.was ok went put into storage in nov.just looked at it friday and dome is cracked all the way around on flange,had to seal over cracks for now.dealer had called a week earler and told me he was reordering parts for recall,wounder if this is going to be a yearly problem form snow sitting on it over winter??
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Old 04-01-2013, 09:40 PM   #18
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I was really hoping this was an April Fools joke....... ugh
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Old 04-02-2013, 04:47 AM   #19
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I have noticed condensation on the inside of my skylight. I talked to the dealer and they said this is common, take the inner panel out and dry the out panel off. I have seen this happen with double pane windows that have an air leak. I know these are not air tight so on one hand it does make sense to have some condensation. I don't remember this ever happening on my old rv but it did not have an inner panel.

What do you think?
If you have condensation, you most likely have a leak, I would document everything, e-mail forest river your vin#. They will let you know if it is in the recall. Keep an eye on it!
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Old 04-02-2013, 09:33 AM   #20
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The sad thing about this is the dealer told me that Forrest River gives a 90 day warrantly for leaks. This falls under maintenance. My motorhome was 17 years old when we sold it and I never had even an inkling of a problem with it. I inspected the seal around the skylight and the dome itself, all look good. There was no evidence of moisture on the wood or insulation other than what was pushed onto them when I dried off the dome.

The service manager commented that if there is heat and use in the cold months it is naturally going to condensate. I don't buy this either but I live in a dry climate. What are your thoughts.
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