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Old 06-08-2019, 03:58 PM   #1
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New TT , old tires.

Please pardon if this being posted in the wrong forum but it does involve a Surveyor so I'll start here.


I recently took delivery of my second TT (both Surveyors) from the same dealer. However, while dotting all the i's and crossing all the t's I discovered the tires on my new 2019 TT were actually 13 months old.


The dealer had absolutely no interest in making any adjustment at any level and attempted to justify his position by asking if when I buy a new car, truck, etc. do I get new tires? Actually I do check to see if they are somewhat close to the year model but certainly not 13 months older than the new vehicle's sold on date.


I could understand if the TT was being discounted as new old stock, but it was not. It was advertised and being sold as a 2019. The dealer "claimed" the TT's 2018 build date is what governs and therefore the 13 month old tires were acceptable. He could not answer, why it then was/is being sold was titled as a 2019 and not a 2018?



I left the dealership after letting everyone with earshot know what a crappy way to treat a returning customer and that I would not be returning for my (or hopefully anyone else I come into contact with) future RV needs. I may or may not make any difference to his bottom line, but the look on his face was priceless.
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Old 06-09-2019, 06:56 AM   #2
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A 2019 very well could have been built in May 2018 and will be a 2019 with components built in 18. The dates and model year pretty much match for your situation. There is nothing abnormal here at all.


The 2020s are out now and if sits on lot until next May they will have year old tires and be sold as a new 2020 and the 2021s will be hitting lots at that time.


I don't see the dealer doing anything wrong except maybe how they explained it.

My new 2020 that was built the last week of May 2019 has 5218 tires.


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Old 06-09-2019, 07:09 AM   #3
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old tires

Same thing happened to me; however, I did not catch it. We checked everything during the PDI but I forgot to check the tire dates. When I was checking the tire pressure before our first trip, I noticed that the tires were over 3 years old. This was on a new 5er. As soon as I got home, I purchased new tires.
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Old 06-09-2019, 07:42 AM   #4
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He could not answer, why it then was/is being sold was titled as a 2019 and not a 2018?

The RV industry changes model years usually a lot earlier than the automobile industry. However the automobile industry legally can designate a "Model" starting at January 1st of the preceding calendar year if they so want.....so I would figure the RV industry can do the same. Your 2019 model year RV could have easily (and was) been built way back in 2018 and is legal to do so. I'm surprised a dealer wouldn't have known such and been better able to explain this to you, as below. Unless there were other issues that haven't been explained, I'm not sure you were really treated "crappy". Most likely the 2020 model year is out, or about to be. When they hit, is when you can probably get the discount on the 2019's.


In the United States, automobile model-year sales traditionally begin with the fourth quarter of the preceding year. So model year refers to the sales model year; for example, vehicles sold during the period from October 1 to September 30 of the following year belong to a single model year.

In addition, the launch of the new model-year has long been coordinated to the launch of the traditional new television season (as defined by A.C. Nielsen) in late September, because of the heavy dependence between television to offer products from automakers to advertise, and the car companies to launch their new models at a high-profile time of year.
In other cases, products of a previous model year can continue production, especially if a newer model hasn't yet been released. In that case, the model year remains the same until a new model is introduced. This is to ensure that the model will be seen by the public, and will actually sell a number of vehicles before a new vehicle-model is produced, and people will look at the newer model rather than the previous one.
In the United States, for regulation purposes (such as VIN numbering and EPA emissions certification), government authorities allow cars of a given model year to be sold starting on January 1 of the previous calendar year. For example, this means that a 2019 model year vehicle can legally go on sale on January 1, 2018. This has resulted in a few cars in the following model year being introduced in advertisements during the NFL's Super Bowl in February. A notable example of an "early" model year launch would be the Ford Mustang, introduced as an early 1965 model (informally referred to as "1964Ĺ") in April 1964 at the World's Fair, several months before the usual start of the 1965 model year in August 1964.

Here is more FYI, if you really want to know how the auto industry came about launching new model years...and is interesting.

https://www.thetruthaboutcars.com/20...el-years-come/
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Old 06-09-2019, 08:44 AM   #5
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the same goes for cars you can this fall in sept and buy a 2020 but its still built in 2019 and some years right now a new model will be called a 2020
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Old 06-09-2019, 09:09 AM   #6
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As others have mentioned, the RV model year build usually starts in March or April of the prior calendar year. What is also very common is that the actual design changes for the new model year may not be implemented until July or August. You'll often see vastly different features, graphics, front caps, etc. on post-July (approx.) built RV's compared to the same model year of those built between ~March through ~July.
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Old 06-09-2019, 11:21 AM   #7
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I bought my 2018 TT in July of 2017. Just happened that I bought a couple days after it arrived on the Dealer's lot from the factory. Didn't give it a second thought.


As for tires, I wouldn't obsess over the build date. Just pay close attention to the actual condition of the tires as you enjoy the use of your trailer. Keep pressures up to designated level, look over the tire carefully before each trip looking for any severe cracking in tread or sidewalls, jack up wheels on a regular basis and spin tire looking for the beginnings of a separation. Keep the load down below mfr's specified max weight and keep speed down below rated speed molded into sidewall of tire. Then enjoy.

Install a TPMS to warn you of air loss due to a puncture from road debris.

The tires on my TT are already into their third year based on build date and will start year #3 of camping next month. When I inspected before leaving on last weeks trip the inspection only revealed some dirt on the the tires. Didn't even need to add air. Bearings felt smooth and snug.

Total mileage on these three year old tires is around 15,000 miles and growing.

Worry more about actual tire condition than "age".
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Old 06-09-2019, 11:27 AM   #8
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Absolutely nothing wrong with having 13 month old tires on a new RV, car or truck. You were out of line bashing the dealer, especially creating a scene in public. They offered you an explanation. You owe them an apology.
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Old 06-09-2019, 11:30 AM   #9
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Absolutely nothing wrong with having 13 month old tires on a new RV, car or truck. You were out of line bashing the dealer, especially creating a scene in public. They offered you an explanation. You owe them an apology.
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Old 06-09-2019, 11:35 AM   #10
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The current age of the tires may not be an issue, but ST tires should be replaced at 5 years old per the date code on the tires. You will need to replace the tires a year sooner. If you don't, you greatly increase the risk of a tire failure. Great info. can be found on RVtiresafety.net (Tireman9 on this forum) on ST tire age.

I know I would be ticked but not much you can do as it's not against any regulation. If a person were savvy on this stuff, they could have put it in writing as part of the purchase contract. ST tires are a different animal than P-rated or LT tires.

When buying new tires, you should also insist on recently made ST tires, not old stock.
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Old 06-09-2019, 11:37 AM   #11
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A 2019 very well could have been built in May 2018 and will be a 2019 with components built in 18. The dates and model year pretty much match for your situation. There is nothing abnormal here at all.


The 2020s are out now and if sits on lot until next May they will have year old tires and be sold as a new 2020 and the 2021s will be hitting lots at that time.


I don't see the dealer doing anything wrong except maybe how they explained it.

My new 2020 that was built the last week of May 2019 has 5218 tires.


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An interesting position to take, if you are/were a dealer.


In my case 2020's were already on this dealers lot but there was no discount for this and I knew it upfront.


If a TT was built in say 2013 and somehow didn't make it to the dealer until 2019 the TT would be titled as a 2019. Remember the manufacturer doesn't tittle them, the dealer does when and in the state he takes procession of the unit. So a buyer conceivably could buy a 2019 titled 2019 TT with 6 yrs of tire life gone?



I realize my extreme example above would never occur but I did find myself paying for 2019 TT with 2018 tires. Roughly 1/6th of their life gone. Tires are dated for a reason and in the case of trailer tires, which are manufactured as such, they wear out in terms of age rather than miles.


I brought the issue to the dealers attention with a number in mind I would accept but the negotiations never made it that far.


My 8 yo grand daughter given the numbers regarding cost of these tires in my area, mount and balance, tax, etc., was able to figure out that I was was giving up 150.00 or so, due their age. This was very close the number I had in my head to settle for.


It's not the dollars that matter that much but its the dealers cavalier attitude toward a returning customer and when upon realizing he was losing a customer over 150.00 he made no effort to reconcile the matter. If an 8 yo can do the math, I certainly can't put any future faith in a dealer can't or won't.



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Old 06-09-2019, 11:39 AM   #12
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In the United States, automobile model-year sales.............

This is like comparing apples to oranges.
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Old 06-09-2019, 11:51 AM   #13
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And with RV sales still high, I'm sure the dealer sold it soon after, and you lost the purchase and the dealer. All over $150 and cheap tires that come with RVs.
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Old 06-09-2019, 11:54 AM   #14
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...



I left the dealership after letting everyone with earshot know what a crappy way to treat a returning customer and that I would not be returning for my (or hopefully anyone else I come into contact with) future RV needs. I may or may not make any difference to his bottom line, but the look on his face was priceless.
Quote:
Originally Posted by mjacxx View Post
An interesting position to take, if you are/were a dealer.


...


It's not the dollars that matter that much but its the dealers cavalier attitude toward a returning customer and when upon realizing he was losing a customer over 150.00 he made no effort to reconcile the matter. If an 8 yo can do the math, I certainly can't put any future faith in a dealer can't or won't.



YRMV
Having a yelling outburst over 150 bucks tells me what you're like to deal with .

The priceless look on my face would have been 'thankgodyou'releaving'...and I wouldn't want you as a return customer.
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Old 06-09-2019, 11:57 AM   #15
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And with RV sales still high, I'm sure the dealer sold it soon after, and you lost the purchase and the dealer. All over $150 and cheap tires that come with RVs.

I recently took.............
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Old 06-09-2019, 11:59 AM   #16
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and I wouldn't want you as a return customer.

Fortunately neither one of us will have to lose any sleep over it. Not me anyway.
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Old 06-09-2019, 12:01 PM   #17
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I may or may not make any difference to his bottom line, but the look on his face was priceless.
Sounds like he was probably glad you were leaving. I don't blame him. Don't get so bent out of shape over something so small next time.
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Old 06-09-2019, 12:02 PM   #18
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we purchased a 2015 cougar 5 th wheel the tires were 4 years old old and the i didn't notice until we signed the papers . i Complained to camping world and they made it like it was not a road hazard Camping world in byron ga i should of know better so i went and got 4 new tires and a newer spare
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Old 06-09-2019, 12:10 PM   #19
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If a TT was built in say 2013 and somehow didn't make it to the dealer until 2019 the TT would be titled as a 2019. Remember the manufacturer doesn't tittle them, the dealer does when and in the state he takes procession of the unit. So a buyer conceivably could buy a 2019 titled 2019 TT with 6 yrs of tire life gone?
That's not correct. The manufacturer provides the dealer with a certificate of origin which states the model year of the vehicle or RV as assigned by the manufacturer. The certificate of title is submitted to the State's DMV for assignment of the certificate of title to the new owner. The dealer cannot change the model year without committing forgery.
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Old 06-09-2019, 12:14 PM   #20
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When buying new tires, you should also insist on recently made ST tires, not old stock.
Good luck on that. It can take months for a tire to make it's way from the "mold" to the Dealer's rack and then, depending on popularity even longer before it's purchased.

Tires sent to OEM's are the fastest movers, leaving the factory and being installed on new vehicles (including trailers) with far less delay than those in the retail stream.

On some tires, especially specialty tires (like ST's) the lead time for ordering can be many months so distributors order on the basis of "best guess". The tires arrive in their warehouses and are then sold off to tire dealers as the dealers replace their limited stock.

When you pull into a tire dealer's place of business for new tires you have two choices. Take what's on his rack or have him order a fresh new set which he'll order from his Distributor. Good chance the tires in the warehouse have been there a while and I seriously doubt that the Distributor is going to send out his warehouse people to look for the newest tires in his stock.
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