Its a normal thing that Forest River and Surveyor pass of as a "We've never heard of that" or "you must have had a rock chip".
I filed under warranty on my '17 and got denied. My friend who also bought a '17 a month after me had cracking with absolutely no point a rock could have impacted.
Their fiberglass front caps have always been lousy parts with lousier warranty coverage. The '16 models were brown and had multiple cited paint fading issues that FR often times turned a blind eye to.
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2017 Forest River Surveyor 247BHDS...
...Tugged by a 2016 F250 XLT FX4 SuperCrew, Shortbed 6.2L, 4wd, 3.73...
...Joined with a Husky Centerline TS 800-1200lbs WDH
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