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Old 03-01-2018, 10:31 PM   #1
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Surveyor 243RBS Delivery Day

Got an interesting call today. The guy that handled the sale is no longer with the dealership and, oh-by-the-way, my 243RBS arrives from the factory on Monday, when do I want to take delivery?

We've been collecting stuff for the trailer but, there's still more to get. They may want us to take delivery early next week but, it's more likely toward the end. I sure would have liked more regular updates and a bit more advance notice.

Now off to spend some money and create my own PDI checklist tailored to the 243RBS.
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Old 03-01-2018, 11:08 PM   #2
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Well, the good news is that it is here!
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Old 03-02-2018, 08:50 AM   #3
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Awesome! Just in time for the camping season.

And, honestly, the loss of the salesman is no issue...you wouldn't have dealt with him anymore anyway. However, do focus on building a good relationship with the Service Department. Moving forward, they can be your best friends or worst enemies!
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Old 03-02-2018, 09:22 AM   #4
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Congrats on the good news and hope your PDI goes well.
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Old 03-02-2018, 01:12 PM   #5
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surveyor

I hope you do get ours. Our 265RLDS was supposed to arrive at the end of January and every week since then. God trailers but I hear all of the factories are behind and anything can delay delivery. Hopefully that won't be the case with yours.
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Old 03-02-2018, 01:20 PM   #6
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Thats better then finding out it will be delayed by a month as is the case with some.
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Old 03-02-2018, 03:57 PM   #7
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bad computer situation

Sorry for the typos in my post. My keys are not putting every letter I type and I'm not proof reading them as good as I should.
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Old 03-03-2018, 03:13 AM   #8
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I don't really morn the loss of the salesman. I hardly knew him. A few days before I had sent an email to the salesman asking if they had a better ETA. The previous estimated delivery date was 'early March' moved up from 'late March'.

The nature of the call was strange. It was the in the form of 'Your salesman is no longer with us and I'm taking over your account. Your trailer is coming in Monday. When do you want to pick it up?' The previous estimated delivery date was 'early March' moved up from 'late March'. I would have thought they would know a little more than 5 days in advance of a delivery. But, the strangest thing was the pregnant pause after asking when I wanted to pick it up like I had a prior inkling it was going to be available.

So I spent the day confirming the WDH configuration and ordering it along with tracking down a TBC and ordering a Furrion observation camera. Oh, and a sewer hose. You know, and some one else has mentioned this, a manufacturer or dealer could distinguish their self by including the usual necessary stuff such as fresh, grey/black water and sewer hoses, stabilizer pads and socket, etc. even if it adds a bit to the cost.

Anyway, what's the collected wisdom on the best day to do a PDI?
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Old 03-03-2018, 07:32 AM   #9
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If you do get it count yourself lucky. Since mine was supposed to be "off the line" (salesman term) on Jan.24 and then to the dealer shortly after and we are still waiting, we are getting frustrated. We are supposed to use it to visit my daughter on the 14th and it's getting close. We will need a few days to get all the necessities in place as well as the Furion installation too. Since it's been 10 years since I have had a trailer I suspect that even with the walk through there will be a learning curve. I hope you do get yours before you need it. The sad thing for this situation is the plant where they make it is only 50 miles from my home.
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Old 03-03-2018, 10:30 AM   #10
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Quote:
Originally Posted by mawilson View Post
.....Anyway, what's the collected wisdom on the best day to do a PDI?
The day before your next couple days off!

My wife and I took delivery on a Friday afternoon and spent the weekend "camping" in the driveway and familiarizing ourselves with how each system worked.
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Old 03-03-2018, 10:45 AM   #11
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Nice........hope we're next. What part of the country do you live in?
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Old 03-03-2018, 01:07 PM   #12
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We're retired. We're off on any day we want. Actually, a lot of folks say I'm always a bit off.
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Old 03-03-2018, 04:25 PM   #13
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Quote:
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.....Anyway, what's the collected wisdom on the best day to do a PDI?
[QUOTE=mawilson;1745558]We're retired. We're off on any day we want......[Quote]

No time like the present. In fact, pick up on a Monday, camp really close to home on tuesday or wednesday.

Quote:
Originally Posted by mawilson View Post
.....Actually, a lot of folks say I'm always a bit off.
I am too. We all are....
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Old 03-04-2018, 03:12 PM   #14
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Take your cell phone with you to the PDI & video everything. I'm glad I did...even if you know your way around a camper it's a little like drinking from a firehose on a model you have not owned before because components change so often.
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Old 03-07-2018, 10:02 PM   #15
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We were going to pick it up on Monday but, the forecast is for rain. So we scheduled for Tuesday.
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Old 03-08-2018, 10:49 AM   #16
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Free to travel

Free to travel......Ours finally arrived also and we are picking it up Friday. Thanks for all the help and tips. Keep 'um coming.







John 8:36
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Old 03-13-2018, 09:41 PM   #17
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D-day

The adventure begins...

We're sitting in our new Surveyor 243RBS getting buzzed on the not yet cured adhesives. PDI revealed a few issues. No surprise, I know. Good news is the dealer already addressed a number of items and is actively working on the others.

The dealer gave us two nights in their campground which is really convenient for an initial shakedown.

in some ways an RV is like a motorcycle. Once you get one you start finding ways to make it better or at least make it yours.
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Old 03-14-2018, 02:37 PM   #18
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Good luck and happy camping. If able keep the air flow going (windows and fans) so you don't get sick.
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Old 03-17-2018, 08:06 AM   #19
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The day(s) after...

Tuesday: Went through the PDI. Found a number of things. Had a steady stream of techs working on issues. They installed the Equal-I-zer. At the end of the day there were a two things left: one outside speaker wasn't working and the stove cover wasn't resting on the bumpers. They said they would get to the next day. We did the paperwork and they moved us to a campground site.

Wednesday: Waited around for someone to show up. While puttering around I found that the outside refrigerator had come loose and a tail light lens fell (that's right, fell) off. Ended the day with a promise someone would be out 'in the morning'.

Thursday: 'In the morning' turned out to be afternoon. To his credit, the tech handled 3 of 4 issues quickly once he got there. FR hadn't snugged down the screws on the refrigerator brackets. They wired the speakers to the sound bar wrong. Somewhere along the way one of the plastic ears the held the lens on broke. The fourth issue required input from the cabinet shop. They were supposed to send someone 'in the morning'.

Friday: The cabinet shop person did make it in the morning, barely. He took pictures and notes. The repair will be involved. Thankfully, other than possibly having eggs slide to the side if the pan, it's nothing that prevents using the rig while the dealer and FR work it out. We brought the trailer home.

Thankfully, the dealer covered the campground cost.

Next up: Planning the inaugural trip.
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Old 03-17-2018, 09:41 AM   #20
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That's cool you were able to get the issues taken care of so quickly. And, that they weren't anything too crazy.

I like that new color scheme as well.
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