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03-20-2020, 08:14 AM
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#1
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Junior Member
Join Date: Oct 2019
Location: Virginia
Posts: 29
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Where is my converter? (Where is the code for my router?)
We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker. I called FR and advised it is not there. Of course they said, "no it has to be". We have had 3 adults in there looking and nothing. They said on our converter there should also be a sticker with the password. Maybe a stupid question but where is the converter? FR said it should be in my fuse box in the back. I took that cover off and I don't see anything. Has anyone else run into this issue?
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03-20-2020, 08:20 AM
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#2
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Senior Member
Join Date: Jun 2015
Location: Payson, AZ
Posts: 3,874
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have you asked the dealer to provide it?
__________________
2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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03-20-2020, 08:23 AM
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#3
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Junior Member
Join Date: Oct 2019
Location: Virginia
Posts: 29
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Oh Yes. Their response...One Control???????
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03-20-2020, 08:37 AM
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#4
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Senior Member
Join Date: Sep 2010
Location: Eastern Ontario
Posts: 4,167
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Most converters are with the Distribution panel. In a video, I can see that it is probably below the fridge next to the entry door.
__________________
Fonzie
2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2019 F350 Ruby Red 6.7l diesel 3.31 axle electronic locker
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped: 2014 (18) 2015 (18) 2016 (36) 2017 (32) 2018 (42) 2019 (28) 2020 (35)
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03-20-2020, 08:51 AM
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#5
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Senior Member
Join Date: Apr 2016
Location: Port Charlotte Fl/Hinsdale Ma
Posts: 4,823
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Quote:
Originally Posted by jhudson13
We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker. I called FR and advised it is not there. Of course they said, "no it has to be". We have had 3 adults in there looking and nothing. They said on our converter there should also be a sticker with the password. Maybe a stupid question but where is the converter? FR said it should be in my fuse box in the back. I took that cover off and I don't see anything. Has anyone else run into this issue?
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It is part of or just behind the Fuse box panel with the circuit breakers.
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03-20-2020, 12:24 PM
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#6
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Senior Member
Join Date: Mar 2014
Location: NY Capital District
Posts: 429
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I have a 2017 251rks the converter is right below the refrigerator with the fuse box. I would check in the medicine cabinet which is close to the utilities control panel, if it is in the same location as mine. Or in the cabinet next to microwave. Good luck!!
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03-20-2020, 12:46 PM
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#7
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Quote:
Originally Posted by jhudson13
We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker. I called FR and advised it is not there. Of course they said, "no it has to be". We have had 3 adults in there looking and nothing. They said on our converter there should also be a sticker with the password. Maybe a stupid question but where is the converter? FR said it should be in my fuse box in the back. I took that cover off and I don't see anything. Has anyone else run into this issue?
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jhudson13, have you located your converter? Have you looked where suggested?
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69 |
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03-20-2020, 12:50 PM
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#8
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Senior Member
Join Date: May 2019
Location: Central Alabama
Posts: 256
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Quote:
Originally Posted by jhudson13
We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker. I called FR and advised it is not there. Of course they said, "no it has to be". We have had 3 adults in there looking and nothing. They said on our converter there should also be a sticker with the password. Maybe a stupid question but where is the converter? FR said it should be in my fuse box in the back. I took that cover off and I don't see anything. Has anyone else run into this issue?
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Try 0000
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03-20-2020, 01:41 PM
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#9
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Junior Member
Join Date: Oct 2019
Location: Virginia
Posts: 29
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Yes, found the converter but no password on there like FR said. Back to the drawing board. Tried 0000. No luck
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03-20-2020, 02:18 PM
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#10
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Senior Member
Join Date: Sep 2014
Location: NC
Posts: 477
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Mine is behind my fuse panel. When everything is quiet turn on your lights in the camper, you should hear the converter making noise like a fan or it is a fan.
__________________
2017 Surveyor 33RETS with Residential Refrigerator and Inverter
2005 Ford Excursion 6.0L 2WD
Nights Camped 2016 27, 2017 29
2018 25 2019 25
2020 24 2021 28 2022 302023 30
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03-20-2020, 04:45 PM
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#11
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Senior Member
Join Date: May 2019
Location: Central Alabama
Posts: 256
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Quote:
Originally Posted by jhudson13
Yes, found the converter but no password on there like FR said. Back to the drawing board. Tried 0000. No luck
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Sorry about that. Mine was programmed 0000 from factory. There has to be some sort of password reset?????
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03-20-2020, 04:53 PM
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#12
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Quote:
Originally Posted by Coolharts
Mine is behind my fuse panel. When everything is quiet turn on your lights in the camper, you should hear the converter making noise like a fan or it is a fan.
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He found his converter. See the post in front of yours.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69 |
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03-20-2020, 04:54 PM
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#13
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Junior Member
Join Date: Mar 2020
Posts: 12
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LCI says the pass word is on the wifi router. This is commonly in a cabinet somewhere in the center part of you rig. Also my 2020 coachmen has the LCI screen but only controls auto level the camper is not set up for the rest of the one control abilities so myunit does not have a router.
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03-20-2020, 05:02 PM
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#14
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,564
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Are you sure they said converter? I helped my friend set theirs up and the login/password label was on the WiFi router. We used that and an Ethernet cable to to log into the admin interface and configure.
You can find instructions for your particular system in the Lippert master manuals https://support.lci1.com/master-manuals/
I believe Electronics is where we found the detailed instructions.
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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03-23-2020, 08:01 AM
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#15
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Junior Member
Join Date: Oct 2019
Location: Virginia
Posts: 29
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Yes. I also called Lippert directly and they told me the same thing. He walked me through it as I was on the phone with him.
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03-23-2020, 08:48 AM
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#16
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Senior Member
Join Date: Aug 2018
Location: Richmond VA
Posts: 4,563
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All this was about a wifi password?! Too bad we all thought it was about the AC-to-DC converter.
-- Chuck
__________________
2006 Roo 23SS behind a 2017 Ford Expedition
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03-23-2020, 08:51 AM
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#17
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Junior Member
Join Date: Oct 2019
Location: Virginia
Posts: 29
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This was in the first line original post........We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker.
Thanks for all the responses and sorry to have inconvenienced anyone.
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03-23-2020, 09:07 AM
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#18
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,564
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No inconvenience at all! If we didn't want to participate in this forum, we wouldn't 
Just glad you got it going. I have found most manufacturer tech support very helpful. Also the Lippert master manuals are a great resource.
I'm still trying to convince myself that the One Control is a step up in convenience, but seems like they can also be a new major source of frustration! But, like everything else, they come with a learning curve.
Happy RVing!
Quote:
Originally Posted by jhudson13
This was in the first line original post........We bought a 2020 RKS 251 Surveyor Luxury and it has One Control. The only thing is that there is supposed to be a password inside one of the cabinets on a white sticker.
Thanks for all the responses and sorry to have inconvenienced anyone.
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__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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03-23-2020, 12:20 PM
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#19
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Senior Member
Join Date: Aug 2018
Location: Richmond VA
Posts: 4,563
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No mention of Wifi in #1. Subject is where is my converter. Should have been "where is the code for my router." One Control (I assume is a brand name) and is just what, a router?
-- Chuck
__________________
2006 Roo 23SS behind a 2017 Ford Expedition
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03-23-2020, 12:22 PM
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#20
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,564
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Quote:
Originally Posted by Chuck_S
No mention of Wifi in #1. Subject is where is my converter. Should have been "where is the code for my router." One Control (I assume is a brand name) and is just what, a router?
-- Chuck
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Most of us knew what he was after, and he has fixed his problem. Why pick over meaningless details now?
If the title bothers you so much, petition the moderators to change it.......
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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