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Old 09-17-2021, 06:23 AM   #1
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Question Trying to decide on a class C. Build quality concerns

Hi everyone! New group member! In the process of deciding if I am going to join the forest river family or the Thor family... Currently I have a keystone Springdale travel trailer, but my family wants to do longer trips where a class C looks to be the right pick for us. With all the noise around build quality issues I am hesitant to make a purchase this large if they are really having issues.

We are at the RV show in PA this week, and spotted two class C's that have the ideal layout (FR and Thor). Prices are in our range (and lower than what we have been seeing).

Just curious if anyone on here has purchased new in the past year, a sunseeker classic class C and of they are happy with it or if they have had issues. This is a big purchase for us so I am trying to dig into people's feedback as much as I can.

I am hoping someone's experience can finally sway me in one direction or the other.tried to ask this in the Facebook group and got nothing but politics and rumors 😕
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Old 09-17-2021, 07:13 AM   #2
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I can’t speak for last year’s build quality, but when I was shopping for a class C from 2017 through 2019, I was open to all brands. We looked at many models and brands in person at shows and dealers. While neither Forest River or Thor are top quality units, overall Thor was the worse of the two. At one point I walked through a new Thor Quantum class C that was of horrible build quality, the worst I had ever seen in a new unit. From that day forward, all Thor products were off the list of consideration. I figured if Thor would let that unit leave the factory, what would I potentially get if I ordered one?

There are no doubt plenty of flaws in Forest River workmanship, but Thor was even worse. Your experience may vary. The problem with shopping today is that there may be few units on lots to browse through to get an idea of the quality.

Something else to be aware of it that in the last couple years, Forester and Sunseeker products have been cheapened, with features being removed or substituting cheaper items. Particularly worth noting is the move to 12 volt only refrigerators. If you like to boondock in shady sites, you may not be able to keep your refrigerator running for long. If you want a 2-way AC/propane refrigerator, do not get a late model Forester or Sunseeker LE or Classic (built from around September 2019 forward).

Attached are a few photos of a Thor Quantum unit that was allowed to leave their factory.
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Old 09-17-2021, 09:39 AM   #3
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Owning any modern, mass-produced RV will mean you will have to be handy in fixing and repairing quality control problems.
I do not recall having the same problem when I owned Fleetwood products 35 years ago.
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Old 09-17-2021, 10:43 AM   #4
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We purchased a 2021 Thor, Jayco Greyhawk model 27U which we took possession of in March of this year. Yes we experienced issues with it. Mostly discovered that almost all the water connections were loose and leaked. Jayco agreed to have all water connections checked and tightened under warranty. We also had one of the hydraulic leveling jacks break off and Jayco paid to have it rewelded. Additionally we had a Ford issue after a couple of months. The power steering hose ruptured while we were traveling on the interstate. Ford covered that repair.
Since then, knock on wood, no issues and we have been on the road, across the country, since June.
So, overall, it has not been a really bad experience compared to what we have heard about others.
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Old 09-17-2021, 11:50 AM   #5
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The problem as I see it when purchasing any motorized RV is you are now dealing with TWO manufacturers and the various issues EACH factory can produce.

With a Class C first you have the chassis manufacturer and then the factory that "builds the box" attached to the chassis.

Nothing but opportunities to point fingers in both directions when problems occur not to mention having to deal with two different Service Departments.


With a towable at least only one manufacturer involved with the RV. Also easier to upgrade either chassis or "house" portion.
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Old 09-17-2021, 12:19 PM   #6
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First and foremost, I am a firm believer in shopping in person, so I can inspect the quality of manufacture. I would never order a unit and accept whatever they gave me. When you spend 10's or even 100's of thousands of $$, you should be very happy with your purchase from day one. What you see on a floorpan or a wide-angle phot is not always what it is in real life. Check level on flat ground, look for gaps in fastened joints, anything that will move at rest will be worse while traveling, check cabinet door swings and operation, especially latches.

We purchased our 2019 Sunseeker 3010DS from Nelson RV in Boise, and have never had a single complaint. Their service was great, the walk thru and PTI was impeccable. One thing I saw was a broken plastic screen door latch, and when they didn't have one to install immediately, they sent it to me in less than a week. Checking into the reputation of the RV dealer close to you where you will have service done is as important as the dealer you buy from also.

There will always be the loose screw, or missing staple or two, and I just take care of by myself with a grabber or Gorilla glue. I have no complaints in ours, and would buy another tomorrow (if we outgrow or out live this one!).
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Old 09-17-2021, 12:24 PM   #7
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Consider the red bay, al, producer foretravel. Not sure if they have class c.
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Old 09-17-2021, 12:28 PM   #8
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Sorry red bay is tiffin!
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Old 09-17-2021, 12:36 PM   #9
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They are all junk, some just cost more than others. Wouldn't buy one now, temp help at factory's just doesn't care!
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Old 09-17-2021, 12:38 PM   #10
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Tiffin was recently purchased by Thor.
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Old 09-17-2021, 12:55 PM   #11
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Quote:
Originally Posted by TitanMike View Post
The problem as I see it when purchasing any motorized RV is you are now dealing with TWO manufacturers and the various issues EACH factory can produce.

With a Class C first you have the chassis manufacturer and then the factory that "builds the box" attached to the chassis.

Nothing but opportunities to point fingers in both directions when problems occur not to mention having to deal with two different Service Departments.


With a towable at least only one manufacturer involved with the RV. Also easier to upgrade either chassis or "house" portion.
In a way, a third party is also involved: The chassis upfitter that typically builds a frame on the truck chassis to support the motorhome floor and storage boxes, along with lengthening the frame or modifying suspension, adding jacks, etc., if needed. While Forest River seems to typically eat or pass on the warranty cost of flaws introduced by the chassis upfitter, it is still one more opportunity for quality to go terribly wrong.

Say you have a drive line vibration. FR sends you to Ford. Ford says the chassis was stretched so they are not responsible for the extended drive shaft and it’s alignment. Back to FR, but say they didn’t stretch the chassis, go see a drive train specialist, and on and on.
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Old 09-17-2021, 01:02 PM   #12
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Consider the red bay, al, producer foretravel. Not sure if they have class c.
Foretravel currently only shows three large, luxury class A models on their web site. No help for the OP there. Besides that, per their site, they are based in Texas, not Alabama.

Do you have information for the OP about Foretravel that is not on their web site, that prompted you to recommend them for a class C purchase?

Quote:
Originally Posted by texgasman View Post
Sorry red bay is tiffin!
Yes, Red Bay is Tiffin’s location.
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Old 09-17-2021, 01:10 PM   #13
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From personal experience, we bought a new 2015 Sunseeker 2500TS. We had a great dealer and no real issues-except soft floors within two months of daily use. I contacted Forest River and was told they would stand behind the warranty for water intrusion only. That was not our issue as there was no water intrusion.

During the conversation, I asked for the floor blueprints and Forest River obliged. What I got was disheartening. The floor consisted of welded aluminum 1" box tubing cross-webbed and spaced 20" to 32". The spaces were filled with 1" Styrofoam of the type available from home improvement stores for less than $8 a sheet. This material crushes when you stand on it and it does not recover. The underside was covered with a thin layer of waterproofing. The top layer walking surface was 3/8" OSB covered with lino. The real shocker was that the aluminum tubing floor structure was (on recollection) .047". Yes that is a zero after the decimal point. The thousandths may be off a thousand +/_ We made an effort to reinforce the area, and it helped some. but the damage had already been done. This was a totally unacceptable engineering flaw.
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Old 09-17-2021, 01:19 PM   #14
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Yes, i know foretravel is in texas. Sorry for mis information.
Thor industries did buy tiffin back in 2020; if bob tiffin or grandson still involved i would still go thru the factory for a "look see". They have for years been respected in the industry for the best warranty and follow up on repairs.
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Old 09-17-2021, 01:24 PM   #15
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Yes, i know foretravel is in texas. Sorry for mis information.
Thor industries did buy tiffin back in 2020; if bob tiffin or grandson still involved i would still go thru the factory for a "look see". They have for years been respected in the industry for the best warranty and follow up on repairs.
The OP was asking about a Sunseeker Classic. Tiffin does not offer a comparable class C. Tiffin has MBS based class C models, but they are smaller than a Sunseeker Classic.
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Old 09-17-2021, 01:28 PM   #16
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You might want to consider buying a slightly used pre-2020 unit. The build quality should definitely be better, and the price as well. We purchased a 2018 Sunseeker 2400 MBS and absolutely love it. We have had very few issues and consider the built quality excellent. From what I am hearing I would definitely not buy a new unit today.
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Old 09-17-2021, 01:32 PM   #17
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When the dealers are complaining of the quality of RV’s they are receiving now days, you know it’s bad. The worse thing is, the more you pay doesn’t mean you get better quality. Maybe if you get a million dollar RV you get better quality, but not many people have the means to purchase those coaches.

Thor is an RV manufacturer that makes their own Thor brand of RV’s, and they own about a dozen other brands. Most of these other brands are still made at their original factories. Jayco, Tiffin, Airstream, Heartland, etc. Thor is the parent company, but they don’t build these other brands. So they don’t have Thor’s lack of quality.

Forest River is owned by Berkshire Hathaway. But Forest River owns a bunch of RV brands. Coachman, Dynamax, Shasta, etc.

Each of these manufactures have their own build qualities. So you are doing good by looking at RV’s at a show. Let’s you compare each manufacture.

I avoided new RV problems by buying a couple year old RV both times I’ve purchased one. Sure you can’t pick the options you want but if you look enough you can find one that meets most of your wants. Both times they were trouble free for a few years. Just change all the fluids in the chassis so you have a starting point for service intervals on it.

Maybe if you ask in other Class C forums you will a bigger picture of which ones to avoid.

Good luck with your search.
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Old 09-17-2021, 01:40 PM   #18
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Tiffin was recently purchased by Thor.
That'll be the end of their great quality reputation, just like what happened to Airstream after Thor bought them out.
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Old 09-17-2021, 01:42 PM   #19
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Just make sure you get an open floor plan! We had a Class C with one slide, the couch.
The only seating we had was the dinette and couch. It worked but since we don’t travel that much we went back to a trailer with big slides, two recliners. Much better for us!
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Old 09-17-2021, 01:54 PM   #20
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Just make sure you get an open floor plan! We had a Class C with one slide, the couch.
The only seating we had was the dinette and couch. It worked but since we don’t travel that much we went back to a trailer with big slides, two recliners. Much better for us!
Everyone has different RV needs. I wouldn’t begin to recommend a floor plan for someone else based solely on what I need or like.
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