We bought our 2016 233s and brought it home last March. Since then we have used it about a dozen times and towed it about 6500 miles, and have had more than our share of problems, big and small. Through all of these problems our dealer, Terrytown in Grand Rapids Michigan has been outstanding, and our indirect dealings with Forest River have been good as well.
Last month, while cleaning up the camper after returning from a trip I noticed a horizontal bulge in the side bunk. I contacted the dealer and they worked with me by allowing me to drop it off one morning (dealer is 150 miles away) and getting the pertinent information for FR to determine that there is a manufacturer defect and that FR will warranty the bunk end even though we were a few months out of warranty, in just a few hours. What more could you ask out of the dealer and manufacturer at this point?
We returned from a trip just a few days ago and I discovered a similar bulge in the front bunk door which was not there when we left!! It rained on and off the first few days we were there but not while towing, which is a crucial piece of information. Pictures were sent and the service manager was contacted and the process is underway.
In checking out the bunk ends I think I have discovered where the water is getting into the bunk end. There is a seam at the hinge side of the bunk end where the metal frame meets (actually on all 4 corners, but my problems are on the hinge side). In the two damaged bunk ends there is a gap where the frame corners meet (I will try to post pictures). When the bunk end is down I believe water is entering the bunk end there when it rains. This is the problem corner on the front bunk end. Notice the area that isn't black:
This is the problem corner on the side bunk that showed the problem first:
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This post is not meant to bash FR or our dealer, both of which have been outstanding so far. What the heck can you say, but that stuff happens. As long as the dealer and manufacturer are working with us to resolve the problems then we are satisfied, and so far they have. To all you Roo owners who love your Roo like we do, PLEASE CHECK OUT OUR BUNK FRAME SEAMS!!