Do not buy Roo's unless you like water in your bed

patkins · 08-09-2012, 02:39 PM

Well now that we have been using our brand new 2012 roo it's only good for dry climates. So after dealing with our dealer over the phone and telling them our issues videos and pictures sent and still on vacation, excuse given you must allow the stitching to swell and dry. Well it's swelled and dried and water still is flooding bed end . So my advice to future buyers do not buy unless you live in a place that never rains or you like a wet bed.

TURBS · 08-09-2012, 02:55 PM

Quote:

Originally Posted by patkins

Well now that we have been using our brand new 2012 roo it's only good for dry climates. So after dealing with our dealer over the phone and telling them our issues videos and pictures sent and still on vacation, excuse given you must allow the stitching to swell and dry. Well it's swelled and dried and water still is flooding bed end . So my advice to future buyers do not buy unless you live in a place that never rains or you like a wet bed.

I know this is disheartening for you but generalizing that all roo's leak is not going to solve your issues nor is it going to keep future buyers from steering away.
Keep your head up and things will get better.
Ron

patkins · 08-09-2012, 03:04 PM

A point needs to be made that yes these units are leaky and these tent ends have issues. I had another roo owner in same weekend took on water. My problem is if I can not use my trailer for rest of summer I should be reimbursed for pain and putting up with a mess. Attached is a photo of tent end not level rest of trailer is level the rear has issues but excuses from forest rivers do not help.

Triguy · 08-09-2012, 03:18 PM

Sorry to hear this, patkins. What a pain for you. I recall reading your other post about the leak. A good dealer will/should take care of you.

With regards to the generalization. Its understandable you are upset but by no means does this carry over to all Roos past, present and future. My Shamrock hasn't leaked and its a twin to the Roo.

Best of luck to you.

patkins · 08-09-2012, 03:25 PM

It's the excuses I do not like. You should hear we will get that fixed ASAP and if the tent end is leaking like in video when we do test we will replace. End of story. Not this is normal you must get wet then dry and that this is normal. Point is water is entering under mist conditions very light rain under heavy rains it's a flood.

BlakeB · 08-09-2012, 03:48 PM

Sounds like someone needs to come up with some sort of homemade flashing or something.

patkins · 08-09-2012, 04:24 PM

Lol. Tried play doh if I had food coloring could experiment on location. I think water is entering 3 feet up roof traveling underneath seem. Items need while traveling with roo. Clear caulking 30 x 30 tarp food coloring lots of paper towels and hair dryer for after the rain.

wlaczo · 08-09-2012, 11:08 PM

That sucks, I have a 2011 roo 19L and have been in some nasty rain, snow and hail and haven't had a leak yet. This should be something the dealer should fix right away.

patkins · 08-09-2012, 11:38 PM

12:15 am packing up rear tent end as the water is now out of control Water is now entering on both corners and we have moved my soon onto sofa.

capucine · 08-10-2012, 06:14 AM

Make sure that the mattres is replaced with a new one when your unit is repaired. The mattress that contain electrical strip for heating are unsafe after they get wet and need replacement.

BackInAction · 08-10-2012, 06:58 AM

This same issue has been mentioned on another board and there is a FR quote (it even mentions a FR employee by name) about the owner getting 3 new bunkends.

Here's the link...(see post #10 and #12)...

New 2012 Roo 233S

FWIW, I have the wrap-around bunkend on my 2012 and don't have this issue. I suspect it has something to do with the newer design that FR introduced in the second half of the 2012 model year.

patkins · 08-10-2012, 08:53 PM

Can you send pics of this wrap around

BackInAction · 08-11-2012, 01:05 PM

Quote:

Originally Posted by patkins

Can you send pics of this wrap around

Take a look at any Roo that is older than yours. It was only in the mid-2012 release that they switched to the "attached" tenting. Prior to your version, you had to snap the tenting along the front edge and velcro/bungee the sides.

Though your leak has nothing to do with the side or end attachment mechanism. It is obviously a bad seam. Though, I guess the seam could be under undo stress because of a fault in the new attachment design.

With the pics you have you should have no trouble getting a fix from FR and/or the dealer.

patkins · 08-11-2012, 01:28 PM

I'm going to do some experimenting today we came home early with the water in the rear and damping our trip. I'm going to find the leak FR finally came through after all the pics of the water damage and will replace rear along with bed since it was soaked. I pulled out bed and it stinks and now I can see rust everywhere.
If FR is reading these posts you have a terrible design I can see over time the stress on the fabric opening up and leaking I will post pictures of my findings but I have brackets bending underneath mattress and pulling. I saw that FR posts too new members and happy members but if you have an issue they ignore you and offer no support.

Do they care about the current customers??

They remind me of GM in the 90's arrogant and think they are the best and the product they make is superior, well we all know what happened to GM in 2008!!

Start caring FR and listening to your customers.

patkins · 08-11-2012, 02:56 PM

Please see 2012 taking on water for my experiment today not so sealed.

melbornj · 08-12-2012, 12:10 AM

Sorry for your troubles but you have generalized all of these campers into yours. We have been through some pretty heavy rains with ours and had zero issues.

TURBS · 08-12-2012, 12:48 AM

Quote:

Originally Posted by patkins

I'm going to do some experimenting today we came home early with the water in the rear and damping our trip. I'm going to find the leak FR finally came through after all the pics of the water damage and will replace rear along with bed since it was soaked. I pulled out bed and it stinks and now I can see rust everywhere.
If FR is reading these posts you have a terrible design I can see over time the stress on the fabric opening up and leaking I will post pictures of my findings but I have brackets bending underneath mattress and pulling. I saw that FR posts too new members and happy members but if you have an issue they ignore you and offer no support.

Do they care about the current customers??

They remind me of GM in the 90's arrogant and think they are the best and the product they make is superior, well we all know what happened to GM in 2008!!

Start caring FR and listening to your customers.

What happened to gm in 08' ?

**bikendan** · 08-12-2012, 01:29 AM

i'm not sure if you think that FR looks at posts on this forum.

as far as i know, there are only a few of their employees that are members here, to help owners of the brand they represent.
as far as i know, there are none that represent any of FR's hybrid brands.

that said, there have been many Roo/Shamrock owners of the newer canvas attachment design that haven't had your problems.

has the dealer been supportive of your issues? that's what they are supposed to do, help you with warranty problems, either by fixing them or getting FR to fix them.

mike54 · 08-12-2012, 05:20 AM

I had seams that leaked on both my popup & hybred I sprayed the seams with
tent seam sealer

patkins · 08-12-2012, 11:14 AM

I would like to say sorry. my camper never took in water I was never flooded and the new design is great I see no issues in the future. Also forest river builds a superior product. Thanks for all your responses.

You may also like: