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05-29-2017, 07:04 PM
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#1
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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No Interior Outlets Working
Hi all. I just brought my new 2018 Roo 23ikss and i have no power to the tv or outlets. Interior lights work, stereo works, but no outlet power anywhere. I cant even reset the GFI in the bathroom. All were working at the dealer today, but no power now to outlets. Help please!!!
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05-29-2017, 07:11 PM
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#2
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Are you plugged in to a 30 amp shore power source? (or reduced to 15 amp using an adapter)
The outlets do not work off of battery alone but all the other things that you say are working do work off battery.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-29-2017, 07:12 PM
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#3
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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No. I thought the outlets would run off the battery?!?! Am I wrong?
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05-29-2017, 07:17 PM
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#4
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by RooRob
No. I thought the outlets would run off the battery?!?! Am I wrong?
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Yes. 120V outlets only run off shore power, generator or an inverter. 
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-29-2017, 07:23 PM
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#5
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,845
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Quote:
Originally Posted by RooRob
No. I thought the outlets would run off the battery?!?! Am I wrong?
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WOW!
Another example of a Bad PDI. 😨
That's something extremely basic that the dealer should go over with the customer, ESPECIALLY if they're totally new to RV ownership.
As crunchman stated, outlets do not work on 12v battery power.
You have to have 120v shore power or generator or an inverter connected to the outlets.
No hybrid comes with a factory inverter setup, only some Motorhomes and a few 5th wheels.
Recommend that you Google "the 12 Voltage Side of Life"
It's a easily understood primer on RV electrical systems and how the two sides work.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-29-2017, 07:23 PM
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#6
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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You need one of these to plug in at home. You can run everything but might trip the breaker if you run the AC unit.
https://www.amazon.com/Camco-55165-P...to+15M+dogbone
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-29-2017, 07:25 PM
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#7
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by bikendan
WOW!
Another example of a Bad PDI. 😨
That's something extremely basic that the dealer should go over with the customer, ESPECIALLY if they're totally new to RV ownership.
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But,, the dealer didn't, so let's help him out. 
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-29-2017, 07:29 PM
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#8
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,845
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Quote:
Originally Posted by crunchman12001
But,, the dealer didn't, so let's help him out. |
I hadn't finished typing yet.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-29-2017, 07:30 PM
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#9
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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Working!!! Thanks. That was easy. You are absolutely right about the PDI. They said "it will take about an hour". I made him take 3 hours. LOL.
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05-29-2017, 07:32 PM
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#10
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by bikendan
I hadn't finished typing yet.
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Good job, We'll get the OP up to speed on 120V and 12V.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-29-2017, 07:35 PM
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#11
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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Thanks everyone. Much appreciated. Here is my new rig. 
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05-29-2017, 07:36 PM
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#12
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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05-29-2017, 07:37 PM
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#13
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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05-29-2017, 07:39 PM
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#14
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Member
Join Date: Mar 2017
Location: Caledon
Posts: 71
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05-29-2017, 07:46 PM
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#15
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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You are welcome. Congrats, nice looking rig. 
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-30-2017, 10:51 PM
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#16
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New RV Owner
Join Date: Feb 2017
Location: Long Island, NY
Posts: 55
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Welcome to crash course RVing...
Quote:
Originally Posted by RooRob
Hi all. I just brought my new 2018 Roo 23ikss and i have no power to the tv or outlets. Interior lights work, stereo works, but no outlet power anywhere. I cant even reset the GFI in the bathroom. All were working at the dealer today, but no power now to outlets. Help please!!!
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Rookie mistake, I should know, I did the exact same thing back in April when I brought home my 2018 Catalina... I called the dealer in a panic....
__________________
Rob & Julie
2018 Coachmen Catalina 323BHDS
2016 Nissan NV Pass 3500HD
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05-30-2017, 11:00 PM
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#17
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New RV Owner
Join Date: Feb 2017
Location: Long Island, NY
Posts: 55
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Quote:
Originally Posted by bikendan
WOW!
Another example of a Bad PDI. ��
That's something extremely basic that the dealer should go over with the customer, ESPECIALLY if they're totally new to RV ownership.
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Not always the case, I did the exact same thing back in April, I called the dealer in a panic and he explained it. I video taped my PDI, and when I watched it I noticed my salesman in fact explained it to me, I assume I was a bit overwhelmed, especially facing a 500 mile trip back home, I must have totally forgotten...
__________________
Rob & Julie
2018 Coachmen Catalina 323BHDS
2016 Nissan NV Pass 3500HD
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05-31-2017, 08:05 AM
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#18
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Member
Join Date: May 2017
Posts: 31
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Turn on the master switch, ours is in the stair well.
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05-31-2017, 01:16 PM
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#19
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,845
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Quote:
Originally Posted by Robin Olson
Turn on the master switch, ours is in the stair well.
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The OP owns a hybrid and posted this in the Hybrid section of the Forum.
Hybrids have no stairwell.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-31-2017, 01:18 PM
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#20
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Senior Member
Join Date: Jun 2016
Posts: 851
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I seem to have to explain the "outlets don't work unless the generator is running" thing every trip to my family. I did get dead outlets even then once when somebody pushed the "trip" button on the GFIC outlet down by the door. It seems like all of them besides the bathroom are connected through that one outlet and tripping that one trips them all.
The next thing you will find out while plugged in at home on a regular 20 amp outlet with an adaptor you will trip that breaker if you try and run too much at once. Like A/C, battery charger, with fridge and water heater on electric instead of gas.
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