Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 11-03-2022, 09:41 AM   #1
Junior Member
 
Join Date: Sep 2022
Location: Overland Park, KS
Posts: 15
Poor fitting Gekko covers for 2022 Roo 235S

I have the recommended small (for back bed) and medium (for front bed) Gekko covers for my 2022 235S Roo and they simply don't fit well. I contacted the fine folks at Gekko and they acknowledged the issue and said that they are redesigning the covers for the 2022 235S (and perhaps other models). They asked for proof of purchase and then kindly offered to send the newly redesigned ones at no charge when they are ready (estimated to be March 2023). They also said to keep using the ones I have as best I can and then sell them when the new ones are ready. No return necessary! Great customer service!
Passing this along in case anyone else has the same issue. Google Gekko to reach customer service.
tas32253 is offline   Reply With Quote
Old 11-03-2022, 10:34 AM   #2
Senior Member
 
Rhumblefish's Avatar
 
Join Date: May 2020
Location: Right in the Middle
Posts: 1,071
Strange - I didn't know there was a difference in bed ends for the 2022 vs previous years.
And it's a shame, I like their product (def a step up from PUGs). To what does gekko attribute the fit problems?
__________________
2022 Rockwood Roo 235S
WeighSafe hitch
Rhumblefish is offline   Reply With Quote
Old 11-03-2022, 12:10 PM   #3
Junior Member
 
Join Date: Sep 2022
Location: Overland Park, KS
Posts: 15
Quote:
Originally Posted by Rhumblefish View Post
Strange - I didn't know there was a difference in bed ends for the 2022 vs previous years.
And it's a shame, I like their product (def a step up from PUGs). To what does gekko attribute the fit problems?
They didn’t say. They just acknowledged that they don’t fit well and are redesigning them. My large size falls all over the front bed. The back bed ( small size) fits a bit better but they said they are redesigning both.
tas32253 is offline   Reply With Quote
Old 11-03-2022, 12:24 PM   #4
Senior Member
 
Rhumblefish's Avatar
 
Join Date: May 2020
Location: Right in the Middle
Posts: 1,071
Thanks, friend - keep us informed! This looks like a nice cold weather enhancement for winteRooing!
__________________
2022 Rockwood Roo 235S
WeighSafe hitch
Rhumblefish is offline   Reply With Quote
Old 11-03-2022, 12:42 PM   #5
Junior Member
 
Join Date: Sep 2022
Location: Overland Park, KS
Posts: 15
They claim it has reversible sides for the seasons. Black side for winter and silver reflective side for summer.
tas32253 is offline   Reply With Quote
Old 11-03-2022, 12:50 PM   #6
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 32,573
Quote:
Originally Posted by Rhumblefish View Post
Strange - I didn't know there was a difference in bed ends for the 2022 vs previous years.
And it's a shame, I like their product (def a step up from PUGs). To what does gekko attribute the fit problems?
I think it's the tend end differences between the front and back, not the actual bed size. Because of the front end back tilt, the tent end is longer than the rear tent.

Sent from my SM-G781U using Forest River Forums mobile app
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
bikendan is offline   Reply With Quote
Old 11-03-2022, 01:07 PM   #7
Senior Member
 
Rhumblefish's Avatar
 
Join Date: May 2020
Location: Right in the Middle
Posts: 1,071
maybe part of it, Dan.

Looks like they have a generic product in different sizes, and encourage owners to go from there.

More info on their website: https://www.gekkopopoutcovers.com/findmysize
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2022-11-03 at 1.06.48 PM.jpg
Views:	39
Size:	157.8 KB
ID:	281240  
__________________
2022 Rockwood Roo 235S
WeighSafe hitch
Rhumblefish is offline   Reply With Quote
Old 11-03-2022, 02:08 PM   #8
Junior Member
 
Join Date: Sep 2022
Location: Overland Park, KS
Posts: 15
The front and rear mattress are the same size but the front and rear exterior bed (canvas) dimensions are slightly different measurements. Thus the recommended “small” size for the back and the “medium” size for the front. Matters not now since the are redesigning th. Rumor has it that with the redesign that they improved the way the cover attaches to the Roo too.
tas32253 is offline   Reply With Quote
Old 02-08-2023, 01:35 PM   #9
Member
 
PopupCamping's Avatar
 
Join Date: Sep 2019
Location: Newport News, VA
Posts: 47
Send a message via Skype™ to PopupCamping
We have a 2022 Shamrock 19 and I ordered a Gekko for the front bed. It doesn't fit very well but it does cover everything. We used it for the month of July down I'm Florida and things were fine. I hear the black side absorbs water though we used the silver side and it was fine.
__________________
2022 Flagstaff Shamrock 19
2020 Jeep Gladiator
PopupCamping is offline   Reply With Quote
Old 04-01-2023, 04:12 AM   #10
Junior Member
 
Join Date: Sep 2022
Location: Overland Park, KS
Posts: 15
Quote:
Originally Posted by tas32253 View Post
I have the recommended small (for back bed) and medium (for front bed) Gekko covers for my 2022 235S Roo and they simply don't fit well. I contacted the fine folks at Gekko and they acknowledged the issue and said that they are redesigning the covers for the 2022 235S (and perhaps other models). They asked for proof of purchase and then kindly offered to send the newly redesigned ones at no charge when they are ready (estimated to be March 2023). They also said to keep using the ones I have as best I can and then sell them when the new ones are ready. No return necessary! Great customer service!
Passing this along in case anyone else has the same issue. Google Gekko to reach customer service.
Update: I just pinged Gekko to see if the redesigned covers are ready yet. They have been silent. Earlier Gekko customer service had estimated a Feb / March 2023 ready date. I'll update with their response.
tas32253 is offline   Reply With Quote
Reply

Tags
cover, roo

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 12:27 AM.