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Old 08-09-2021, 07:38 AM   #1
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Location: Menard, Texas
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New Texas River Ranch Owner

Just recently purchased the brand new River Ranch. Love everything about the camper except it is not doing a real good job of keeping the cabin cool and that is not real good when you live in Texas. I am hoping to get any feedback from other Forest River/Columbus/Palomino owners in regards to "Extreme Weather Package".
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Old 08-09-2021, 08:18 PM   #2
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I am only a couple hours away from you in Texas and know exactly what your talking about. The family loves the RR so we went to purchase it, was 100 degrees and they had the unit plugged in all day, the hvac couldn’t pull the temp down more than 8 degrees, so we walked away very disappointed. Got a call and was told there was an issue with all the RR units and the dealer had a “bulletin” to retape all ducting and install a foam insulated shroud/box around portions of the hvac. Also, manager said they had checked the pressure coming out of the vents and “it was nowhere near what it should have been”. Manager promised they would get it corrected so I put money down contingent on it performing as it should (20 below ambient, with adequate vent flow).. I saw they had two customers RR undergoing the “fix”. I sent an email to Forrest River wanting to understand more of what was going on. That was two weeks ago and no response (website says 72 hour response) . There are other threads on this forum about the same issue. So I have my fingers crossed but will gladly walk away if they don’t get this figured out. I would call the dealer and ask about the “service bulletin”, curious to see if you get the same story I did..
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Old 08-09-2021, 08:46 PM   #3
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Lindsey Seitz was the service manager at Forrest River that I originally emailed. Just sent her another email. Forrest River website states if not happy with the reply then escalate it to this number. 574-825-7000.
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Old 08-09-2021, 11:09 PM   #4
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Service Bulletin

Bought ours at Funtown RV and they received the bulletin and performed the changes and even added additional foam sealing. It is better but still won't cool below 80 during the heat of the day. They have committed to making it right so we will see how this plays out.
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Old 08-10-2021, 06:56 PM   #5
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Welcome to the forum and congrats on your purchase of a new River Ranch. Enjoy and Later RJD
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