The only stupid question might come if you try something and it causes you more trouble or grief or damage.......and THEN ask, “Where did I go wrong?”
We were all newbies once. Give us what you know, including the specific details of the component giving you trouble.....not just your trailer make and model.
And as always, pictures help.
Ken and Terry
2018 Sunseeker 2430S-CD carried by a 2017 Ford E450
Former Georgetown 330TS owner for 10 years with more mods than I can count.