Originally Posted by WileyCoyote
They did give me the typical stuff about proper maintenance etc... but i did go off on them... There is no reason on earth that within 2500 miles that the entire braking system was getting destroyed inside the wheel hub...
On that note any experience reducing/eliminating out of pocket expense with RV Transport after events like this that render the trailer untowable for extended period? Its going to Cost me 1k to get it back to me vs me driving 4 days and spending 500 to 600 in gas. (Goodsam Roadside and Travel assist doesn't help in these situations).
I tend to agree that with only 2500 miles on the TT this shouldn't have happened. Could have been caused by several factors including improper installation. Could have been a part failure also (like shoe retaining pin breaking) that cascaded into what you see.
Mileage is not always the deciding factor on whether someone should "perform maintenance" on their wheels/brakes. Time and exposure to normal weather effects (hot, cold, damp) often dictates an annual inspection on RV chassis components, especially when they receive very few annual miles. A 2022 model trailer most likely has chassis components that were manufactured and assembled sometime in 2021 (or even earlier). Some components on my 2018 model TT have/had manufacture dates from 2016).
I like to raise my TT off it's tires at the beginning of every season and at the very least turn the wheels listening and feeling for any clues something is not right. My trailer rarely sits more than 60 days without being out on the road (almost 5,000 miles so far this year) so I also pull brake drums/hubs for a good bearing inspection and lube.
Was lack of maintenance/ inspection the cause of your issue? Don't know but I do know from experience that regular inspections go a long way to mitigating any possible damage.
As for getting reimbursement for transport services, that will totally depend on what Dexter (or FR) has in their Warranty documents. Often times the "damages" they agree to are limited to just direct damage and not consequential damage (like inconvenience).