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Old 08-11-2012, 10:38 AM   #21
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Doug Fought

Warranty Manager
Flagstaff / Rockwood Divs. of Forest River

Phone 574-642-5165
Fax 574-343-5902
dfought@forestriverinc.com
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Old 10-04-2012, 10:42 AM   #22
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what about phone number for cedar creek for information.
we can't find the wire inside the unit for the aut.satellite dish.
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Old 10-05-2012, 06:46 AM   #23
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what about phone number for cedar creek for information.
We can't find the wire inside the unit for the aut.satellite dish.
260-593-2404
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Old 12-21-2012, 05:45 PM   #24
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I only have cedar creek warranty dept. Justin Day 260-593-2598
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Old 05-15-2013, 05:46 PM   #25
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Are there any new contact numbers for Warranty issues? We are not happy with our dealer's handling of issues with our Fridge and our warranty is about to expire. We have the fridge in the slide and want FR to install fans like they have for others.
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Old 06-30-2013, 09:23 AM   #26
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Forest River Contact Information

Found this pdf file of Forest River contact information. Seeing no 'proprietary notices' on it, I am sharing it here. Admin, if inappropriate, please let me know / delete it.
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Old 08-12-2013, 01:42 PM   #27
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Found this pdf file of Forest River contact information. Seeing no 'proprietary notices' on it, I am sharing it here. Admin, if inappropriate, please let me know / delete it.
Here's a PDF of that site...
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File Type: pdf FRF Contact Information.pdf (46.0 KB, 2052 views)
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Old 08-12-2013, 05:25 PM   #28
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Triguy,

I downloaded that PDF file to my desktop, just in case it disappears or suddenly "doesn't work".

Emailed it to DH as well, and he downloaded it, in case one of our laptops crashes.
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Old 08-12-2013, 07:45 PM   #29
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Triguy,

I downloaded that PDF file to my desktop, just in case it disappears or suddenly "doesn't work".

Emailed it to DH as well, and he downloaded it, in case one of our laptops crashes.

Excellent
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Old 01-10-2014, 08:29 PM   #30
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Can anyone tell me if Doug (from Cedarcreek) is still the warranty manager?? ....thank you.
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Old 01-11-2014, 01:51 AM   #31
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Can anyone tell me if Doug (from Cedarcreek) is still the warranty manager??....thank you.
Based on this, it doesn't appear that way:
https://dealers.forestriverinc.com/D...nformation.pdf
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Old 01-15-2014, 12:21 PM   #32
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In trying to buy a cabinet door for the unused TV cabinet in my Suryeyor I've gotten the following contacts:

Allison Saunders
Coachmen RV, a division of Forest River, Inc.
423 N. Main St.
Middlebury, IN 46540
asaunders@forestriverinc.com

Kendra Brovont
Forest River, Inc
Parts Administrator Surveyor/R-Pod
Kbrovont@ForestRiverInc.com
P: 574-642-3119 Ext: 209
F: 574-343-5942
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Old 01-17-2014, 10:54 AM   #33
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Parts for HW Popup

Hi
I would like to order some body trim parts for my 2009 Flagstaff HW27SC. Would anyone have a contact for this?
Thanks,
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Old 01-21-2014, 12:48 PM   #34
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I have been looking for a replacment fender skirt for my 2009 Flagstaff HW27SC. Search turned up several sources but at $100+/pair. Found one on ebay (wrong color) for total of about $60.00. I faxed Forrest River Parts Dept. (574-642-4999) about this. They replied the next day and have my part for $8.40 + shipping. Big difference. I talked to Kathy in the Flagstaff/Rockwood Parts Dept. ( very nice). Her contact info is: Tele: 574-642-8927, email: kswope@forrestriverinc.com. So far I have been very pleased with their service. Hope this helps someone looking for parts.
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Old 09-16-2014, 05:08 PM   #35
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I'm still trying to get my owners manual and SD card, ( that was tossed by the dealers detail dept.), for my Aviator Electra. No one answers their phones OR returns calls!! Frustrating at best!! The RV industry really needs to overhaul it's customer service!!
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Old 10-12-2014, 01:52 PM   #36
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Forest River contact info

Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
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Old 10-12-2014, 02:45 PM   #37
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Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
Attached is the contact info, call the rep, if they are not in they return your call the sameday has been my luck....
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File Type: pdf ContactInformation (1) (1) (1) (1).pdf (46.2 KB, 174 views)
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Old 10-12-2014, 02:52 PM   #38
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Thank you soo much this is very helpful. Sounds like the dealership is on our side but I'll put a "bug" in FR ear too.
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Old 01-16-2015, 09:23 PM   #39
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Good luck with that, I've owned a Flagstaff 2014 27RLWS since April and never had ANY kind of correspondence from Flaming Forest. Horrible dealer and factory customer service. I've spent over $2000 fixing it at a private RV shop. Thirty years of RVs and this one is a loser, might has well set fire to $32000, you'll have less headaches, Lacy&Dee
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Old 05-12-2015, 08:02 PM   #40
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Can a current owner , or a potential owner tour the factory to see how specific RVs are assembled ?? Thanks .
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