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08-11-2012, 10:38 AM
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#21
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Site Team
Join Date: Mar 2008
Location: Louisville, KY
Posts: 10,505
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Doug Fought
Warranty Manager
Flagstaff / Rockwood Divs. of Forest River
Phone 574-642-5165
Fax 574-343-5902
dfought@forestriverinc.com
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10-04-2012, 10:42 AM
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#22
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Junior Member
Join Date: Jul 2012
Posts: 1
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what about phone number for cedar creek for information.
we can't find the wire inside the unit for the aut.satellite dish.
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10-05-2012, 06:46 AM
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#23
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Coachmen Adrenaline
Join Date: Nov 2011
Posts: 254
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Quote:
Originally Posted by boutch
what about phone number for cedar creek for information.
We can't find the wire inside the unit for the aut.satellite dish.
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260-593-2404
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12-21-2012, 05:45 PM
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#24
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Senior Member
Join Date: Nov 2012
Location: West St. Paul, Manitoba
Posts: 886
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I only have cedar creek warranty dept. Justin Day 260-593-2598
__________________
Of all the things I've lost in my life the thing I miss the most is my mind!
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05-15-2013, 05:46 PM
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#25
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Junior Member
Join Date: Feb 2012
Posts: 1
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Are there any new contact numbers for Warranty issues? We are not happy with our dealer's handling of issues with our Fridge and our warranty is about to expire. We have the fridge in the slide and want FR to install fans like they have for others.
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06-30-2013, 09:23 AM
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#26
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Member
Join Date: Jun 2013
Location: East of ATL
Posts: 32
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Forest River Contact Information
Found this pdf file of Forest River contact information. Seeing no 'proprietary notices' on it, I am sharing it here. Admin, if inappropriate, please let me know / delete it.
__________________
Keith
Yol Bolsun! ("May there be a road!")
- 2013 Silverado CC/SB, 5.3L/3.08
- 2013 GW 21RR
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08-12-2013, 01:42 PM
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#27
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Moderator Emeritus
Join Date: Aug 2010
Location: Southeast Wisconsin
Posts: 6,949
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Quote:
Originally Posted by Yol Bolsun
Found this pdf file of Forest River contact information. Seeing no 'proprietary notices' on it, I am sharing it here. Admin, if inappropriate, please let me know / delete it.
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Here's a PDF of that site...
__________________
Scott
DW, 3 Kids and our Goldens
2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD
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08-12-2013, 05:25 PM
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#28
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NELA
Join Date: May 2013
Posts: 3,221
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Triguy,
I downloaded that PDF file to my desktop, just in case it disappears or suddenly "doesn't work".
Emailed it to DH as well, and he downloaded it, in case one of our laptops crashes.
__________________
If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013 Tuxedo Black "Biff"
Days camped 2014: 30
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08-12-2013, 07:45 PM
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#29
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Moderator Emeritus
Join Date: Aug 2010
Location: Southeast Wisconsin
Posts: 6,949
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Quote:
Originally Posted by HERmit
Triguy,
I downloaded that PDF file to my desktop, just in case it disappears or suddenly "doesn't work".
Emailed it to DH as well, and he downloaded it, in case one of our laptops crashes.
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Excellent
__________________
Scott
DW, 3 Kids and our Goldens
2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD
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01-10-2014, 08:29 PM
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#30
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Senior Member
Join Date: Jan 2013
Posts: 125
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Can anyone tell me if Doug (from Cedarcreek) is still the warranty manager?? ....thank you.
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01-11-2014, 01:51 AM
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#31
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,888
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Quote:
Originally Posted by Bogey3025
Can anyone tell me if Doug (from Cedarcreek) is still the warranty manager??....thank you.
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Based on this, it doesn't appear that way:
https://dealers.forestriverinc.com/D...nformation.pdf
__________________
Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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01-15-2014, 12:21 PM
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#32
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Member
Join Date: Dec 2013
Posts: 50
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In trying to buy a cabinet door for the unused TV cabinet in my Suryeyor I've gotten the following contacts:
Allison Saunders
Coachmen RV, a division of Forest River, Inc.
423 N. Main St.
Middlebury, IN 46540
asaunders@forestriverinc.com
Kendra Brovont
Forest River, Inc
Parts Administrator Surveyor/R-Pod
Kbrovont@ForestRiverInc.com
P: 574-642-3119 Ext: 209
F: 574-343-5942
__________________
Jerry
-----
2007 Surveyor SV 230
2013 F150 Ecoboost
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01-17-2014, 10:54 AM
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#33
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Senior Member
Join Date: Oct 2013
Posts: 191
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Parts for HW Popup
Hi
I would like to order some body trim parts for my 2009 Flagstaff HW27SC. Would anyone have a contact for this?
Thanks,
__________________
cabranch47
2009 Flagstaff HW27SC (NTU 2014)
1999 Ford F150
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01-21-2014, 12:48 PM
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#34
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Senior Member
Join Date: Oct 2013
Posts: 191
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I have been looking for a replacment fender skirt for my 2009 Flagstaff HW27SC. Search turned up several sources but at $100+/pair. Found one on ebay (wrong color) for total of about $60.00. I faxed Forrest River Parts Dept. (574-642-4999) about this. They replied the next day and have my part for $8.40 + shipping. Big difference. I talked to Kathy in the Flagstaff/Rockwood Parts Dept. ( very nice). Her contact info is: Tele: 574-642-8927, email: kswope@forrestriverinc.com. So far I have been very pleased with their service. Hope this helps someone looking for parts.
__________________
cabranch47
2009 Flagstaff HW27SC (NTU 2014)
1999 Ford F150
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09-16-2014, 05:08 PM
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#35
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Member
Join Date: Aug 2014
Posts: 69
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I'm still trying to get my owners manual and SD card, ( that was tossed by the dealers detail dept.), for my Aviator Electra. No one answers their phones OR returns calls!! Frustrating at best!! The RV industry really needs to overhaul it's customer service!!
__________________
2013 Aviator Electra 1939
2013 Aviator Wright Flyer 1949
2007 Chevy Express 2500 Duramax
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10-12-2014, 01:52 PM
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#36
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Junior Member
Join Date: Sep 2014
Posts: 20
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Forest River contact info
Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
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10-12-2014, 02:45 PM
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#37
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by Melissat411
Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
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Attached is the contact info, call the rep, if they are not in they return your call the sameday has been my luck....
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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10-12-2014, 02:52 PM
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#38
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Junior Member
Join Date: Sep 2014
Posts: 20
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Thank you soo much this is very helpful. Sounds like the dealership is on our side but I'll put a "bug" in FR ear too.
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01-16-2015, 09:23 PM
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#39
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Member
Join Date: Feb 2012
Location: Doctors Inlet Fla.
Posts: 34
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Good luck with that, I've owned a Flagstaff 2014 27RLWS since April and never had ANY kind of correspondence from Flaming Forest. Horrible dealer and factory customer service. I've spent over $2000 fixing it at a private RV shop. Thirty years of RVs and this one is a loser, might has well set fire to $32000, you'll have less headaches, Lacy&Dee
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05-12-2015, 08:02 PM
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#40
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Junior Member
Join Date: Jul 2014
Location: Seven Points , Texas
Posts: 14
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Can a current owner , or a potential owner tour the factory to see how specific RVs are assembled ?? Thanks .
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