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05-12-2015, 08:18 PM
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#41
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Canadian Member
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 6,112
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Quote:
Originally Posted by Alley Cat and Kitten
Can a current owner , or a potential owner tour the factory to see how specific RVs are assembled ?? Thanks .
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You should be able to arrange for a tour at the factory in Indiana. To find a phone number for the factory you're interested in, click on the link to the "Library" at the top of the page (in the olive green bar), then click on "Miscellaneous Documents" and then "Forest River contacts".
__________________
2019 Rockwood Signature 8290BS
On Order: 2023 Rockwood Signature 8262RBS
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed
2011 Rockwood Signature 8293SS (2015 - 2018)
2010 Rockwood Roo 23SS (2012 - 2014)
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04-18-2016, 08:22 AM
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#42
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Junior Member
Join Date: Jun 2015
Posts: 4
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Have a wildwood 31 qbts that the dining table will not stay anchored to floor. Have replaced screws and same thing happens again. What kind of floor is in the slide outs. Any suggestions.
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04-18-2016, 09:08 AM
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#43
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by reblanchard
Have a wildwood 31 qbts that the dining table will not stay anchored to floor. Have replaced screws and same thing happens again. What kind of floor is in the slide outs. Any suggestions.
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The slide out should be plywood. If you can turn the base and then rescrew, If not you will need to glue some dowels in and rescrew. I know mine are 3/4"plywood. When you retract the slide out you should be able to see what it is made of on the inside edge.
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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04-18-2016, 09:25 AM
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#44
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,460
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Contact most Forest River brands here:
Forest River RV Contact Us - Forest River, Inc.
I'll post another list that includes Coachmen, Dynamax, Palomino, Prime Time, and Shasta, which operate slightly outside of the main umbrella.
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04-18-2016, 09:29 AM
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#45
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,460
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Here's a full contact list:
Forest River Inc., A Berkshire Hathaway Company | RVs, Park Models Trailers, Commercial Buses, Commercial Trailers, Pontoons
For Coachmen, Dynamax, Palomino, Prime Time, and Shasta, go to the links listed for them.
For all other Forest River RVs, go to the link listed for Forest River and select the type of RV and then the brand that you have. The cargo trailer, bus, truck, and pontoon divisions are also listed here.
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08-15-2016, 08:48 PM
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#46
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Junior Member
Join Date: Aug 2016
Posts: 5
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So does anyone look after the warranty contact email or.........??
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08-15-2016, 08:58 PM
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#47
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 20,319
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Quote:
Originally Posted by lumpycanuck
So does anyone look after the warranty contact email or.........??
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I'm not sure what you mean by " the warranty contact email". I thought there were many - at the division level.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 36; Booked for 2023 = 42 |
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08-15-2016, 09:07 PM
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#48
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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We have a contact list for FR in the library, there you will find the # for the contact warranty for each model, you can get your parts ordered there
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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08-15-2016, 09:19 PM
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#49
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Junior Member
Join Date: Aug 2016
Posts: 5
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yeah I have gone through and emailed the Palomini division warranty rep. with nothing. Pretty disappointed in these products/dealers/services
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08-16-2016, 02:25 AM
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#50
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by lumpycanuck
yeah I have gone through and emailed the Palomini division warranty rep. with nothing. Pretty disappointed in these products/dealers/services
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You need to call the warranty manager on the phone, if they are not in leave a message and they will get back to you. I never had a problem, might take a few days but they always got back to me and I was able to get the parts I need...  
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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08-16-2016, 09:15 AM
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#51
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Junior Member
Join Date: Aug 2016
Posts: 5
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What good are parts tho if I have no means to install them? Looking for a dealer nearby today
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08-16-2016, 01:59 PM
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#52
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 31,281
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Quote:
Originally Posted by lumpycanuck
What good are parts tho if I have no means to install them? Looking for a dealer nearby today
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If you want to use an independant RV shop for warranty work, FR will reimburse you IF you get pre-approval from FR.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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08-17-2016, 08:30 AM
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#53
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Senior Member
Join Date: Jan 2016
Location: Oregon
Posts: 132
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I need some additional cabinet doors for a project so looking for a contact here in Oregon where ours was built. The Cherokee Grey Wolf division, I think its in Harrisburg?
__________________
TT- 2016 Grey Wolf 21RB
TV- 2004 GMC3500 4x
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06-09-2021, 01:40 PM
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#54
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Junior Member
Join Date: Jun 2021
Posts: 2
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I would really like to know who to contact in the Paint Shop, my trailer has been waiting to be painted now for three weeks. We have a two week vacation planned the first two weeks of July with family and friends and I have no idea if my trailer is going to be ready.
If I have to do an RVShares rental who is going to cover that expense since my trailer was supposed to be done by the end of May?
I've already lost $2000 on a previously booked trip because I couldn't get any information on my unit and couldn't give them a 2 week cancellation notice.
If there is someone that can help me, I would love to speak with them.
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06-09-2021, 02:34 PM
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#55
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Member
Join Date: May 2019
Location: eastern Missouri
Posts: 77
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I made contact with Forest River. I got my answer the very next day!
__________________
Tow vehicle 2015 Nissan Titan PRO 4X
Coachman 2019 Apex 249 RBS.
Where to next?
Tony, and Vicky 
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06-09-2021, 02:54 PM
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#56
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,460
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Quote:
Originally Posted by Blondee58
I would really like to know who to contact in the Paint Shop, my trailer has been waiting to be painted now for three weeks. We have a two week vacation planned the first two weeks of July with family and friends and I have no idea if my trailer is going to be ready.
If I have to do an RVShares rental who is going to cover that expense since my trailer was supposed to be done by the end of May?
I've already lost $2000 on a previously booked trip because I couldn't get any information on my unit and couldn't give them a 2 week cancellation notice.
If there is someone that can help me, I would love to speak with them.
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