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Old 02-08-2007, 11:58 AM   #1
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Forest River Contact Information

I checked on their website, but didn't see one listed...

Wanted to check on some 'replacement parts' after reading Added Cabinet Doors
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Old 02-08-2007, 12:27 PM   #2
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Try 1-574-296-7700
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Old 03-07-2007, 07:15 AM   #3
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md 308,
I do not know where in MN you are, but I got my extra drawers from Shorewood RV center. They had a few TT and FW rolled during the tornados last summer. They had or have a bunch of drawers from these. They might match your TT. Give them a call - (800) 784-2505
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Old 03-20-2007, 05:13 PM   #4
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Thought I would add a few more numbers (some of the names might have changed);

Forest River Inc.
www.forestriverinc.com
3010 College Ave.
PO Box 124
Goshen,IN
46527-0124
Tel: (574) 533-5934
Fax: (574) 533-6085

Product Mgr: Roy
Admin. Nancy Nigh(Asst)
(574) 389-3068
nnigh@forestriverinc.com

Warranty: Ron Summers
(574) 295-1791
rsummers@forestriverinc.com

Warranty: Walt Williamson
(574) 295-1791
wwilliamson@forestriverinc.com

Parts&Service: Randy Houser
rhouser@forestriverinc.com

Parts: Darrell Christenson
(574) 389-9305 <-- this number out of service 5/4/2011
Service: Chad Peters
(574) 389-3231
cpeters@forestriverinc.com

ddygulski@forestriverinc.com

Forest River Parts and Service 574-534-3167 & 574-537-1377. Numbers are from the 2004-5 Yellow Book for South Bend/Elkhart/Goshen Area.
574-533-5934 or 574-642-2640
Contacts at the time:
- Steve Byler Sales (x111)
- Mike Markum Ultralite Warranty (x115)
- Mike Yoder Service Manager (x108)
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Old 03-24-2007, 05:23 PM   #5
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Thumbs up

Thanks Guys!

Just purchased an 02 8284SS in like new condition and run across the numbers while doing some research on my Rockwood.

Great forum - lots of info!
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Old 11-14-2007, 08:12 PM   #6
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Almost ALL of the contact names have changed as well as the division numbers along with addresses. Please call 574-389-4600 and ask for the number to the division in which you seek. Wilcat, Salem, Sierra, Sandpiper, Wildwood owners especially should have theit SERIAL NUMBERS not VIN numbers ready when calling... you may be redirected to Colorado.
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Old 01-23-2008, 09:20 AM   #7
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Forest River (Parts) Phone Number as of Jan 08

574-642-2640- ask for parts
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Old 07-03-2008, 11:37 AM   #8
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Here are some additional contacts at Forest River

Mike Burns
Forest River Inc.
Warranty - Retail Motorized
Phone - 574-206-7603
Fax - 574-206-2484
Email - mburns@forestriverinc.com

Nancy Nigh
Forest River, Inc.
55135 County Rd. 1
Elkhart, IN 46514
nnigh@forestriverinc.com

Ashley Evans
Forest River, Inc.
Warranty Coordinator/claims processor
Ph# 574-206-7610
Fax 574-206-2484
aevans@forestriverinc.com
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Old 11-13-2008, 05:50 PM   #9
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Hi Guys, trying to find a zx500 unit or a replacement. ward-kevin@sbcglobal.net
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Old 11-13-2008, 09:53 PM   #10
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http://www.rvgene.com/pages/contacts.html
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Old 04-17-2009, 05:59 PM   #11
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Here's who I've been working with when I have questions, etc:

Jonathan A. Gust
Rockwood Signature Series Warranty Manager
Phone: 574-642-5166
Fax: 574-642-2633
jgust@forestriverinc.com
(Office hours: 7:30-4:00 EST)
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Old 07-31-2009, 06:17 AM   #12
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For Sandpiper call Chad Green 574-533-2165
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Old 11-28-2009, 09:05 AM   #13
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Service Desk

Are Matt Swihart and Mike Tribble still with FR ? Matt was excellent on service questions I had but has not recently replied to me emails. Just wondering. Mike I recall was in sales and seemed like a really nice guy

...Ron
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Old 11-28-2009, 09:06 AM   #14
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Service Desk

Are Matt Swihart and Mike Tribble still with FR ? Matt was excellent on service questions I had but has not recently replied to my emails. Just wondering. Mike I recall was in sales and seemed like a really nice guy

...Ron
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Old 11-28-2009, 11:27 AM   #15
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Yes, Matt is still with Forest River. He responded to an email I sent to him last Monday.
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Old 11-28-2009, 05:41 PM   #16
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Got this number from my brochure, 574.389.4600
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Old 03-12-2010, 01:04 PM   #17
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Thumbs up Forest River phone #

This is the warranty dept in Elkhart. Alana Duncan 574/206-7620. This gal is great. aduncan@forestriverinc.com. We bought a Platinum Cardinal at repo auction and she sent all of the manuals for it for $25.00 + shipping!
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Old 06-14-2010, 08:19 AM   #18
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Surveyor series & R-pod parts & service: 574-642-3119
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Old 08-23-2010, 09:48 PM   #19
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I got Rod Batts' number (574-206-7609) from somewhere on the 'net. I called him about my Rockwood issue. He directed me to call Greg Rollins Rockwood Warranty Manager. His number is 574-642-2640 X225.
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Old 08-11-2012, 08:29 AM   #20
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Pat Stratton is the Wildwood warranty person I talked with. Had a roof leak on a 2011, it wasn't sealed properly. His number is 574 534 3167
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