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Old 05-06-2016, 03:14 PM   #1
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Posts: 18
Reaching Forest River

I have read some positive things about communicating with Forest River customer service. And I did have good success when I had a warranty issue. But since then I have struck out in trying to talk to a human at Forest River-not to complain but to ask a question. They do not return my phone calls. I get the Forest River customer service extension and leave a message but never get a return call. Can anyone help?
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Old 05-06-2016, 03:34 PM   #2
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Have you contacted the appropriate person for your unit? See this thread.

2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
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Old 05-06-2016, 03:51 PM   #3
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I have reached Coachmen CS via email and have had extremely fast responses. Try with your specific division.
2016 Coachmen Freedom Express Liberty Edition 292BHDS
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Old 05-07-2016, 05:47 AM   #4
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Which division might help, please post which one and I am sure FROG Bob will be along with better contact info.
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Old 05-11-2016, 10:08 PM   #5
Director, FROG
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Location: Middlebury, IN
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Sorry for the delay in posting this.

You can contact any division at Forest River via the following link:
Forest River Inc., A Berkshire Hathaway Company | RVs, Park Models Trailers, Commercial Buses, Commercial Trailers, Pontoons

Notice that Coachmen, Dynamax, Palomino, Prime Time, and Shasta have their own sites. For all other RV brands, use the "Forest River" link, then select the type and brand of your RV. You get links to sales, warranty and service (names, phone numbers, e-mail, fax), and a generic "Contact Us" link for the division.

Just for the heck of it, you can also learn that Forest River builds school buses, transit buses, trucks, cargo trailers,restroom trailers, trucks, pontoon boats, and specialty products of various types.

Bob Byrne
Director, Forest River Owners' Group (FROG)
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