Originally Posted by QMan 1963
I have a 2021 Flagstaff HW27KS pop-up camper.
My daughter and new son-in-law took the camper to glacier national Park in Montana for their honeymoon. The furnace is not engaging. According to the text messages I’m getting they know they have propane because the outside grill and the stove is working. Any suggestions on what’s wrong, thanks for your help!!
This probably should have been a new thread.... not knowing you or your family I will ask the obvious assuming you also have a rooftop A/C?
They are aware there is a separate thermostat to control the heater and not to try to heat with the rooftop A/C?
Sounds like the gas is on and there shouldn't be separate valves that might be off for the furnace.
Outside of that and assuming the answer is no to the above question without some details like "do they hear the snap from the electric igniter?" when they turn the temp up it will be hard to assist.