Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 12-23-2022, 07:55 PM   #1
Junior Member
 
TennTom's Avatar
 
Join Date: Aug 2022
Posts: 11
Couches RV Nation

We just picked up our new 2023 42FSKG (our second 5ver) with Drake being our sales rep. He kept us informed when the rv was being shipped and how long they needed. We arrived there about 7:30 and found that the gate was open so we pulled in and waited. We spent about 5 hours going over it and only found a kinked cold water line going to the washer that they quickly replaced while getting blasted with hot and cold air as I was testing HVAC. The only other thing that I had to do was air pressure. All six were different and brought them all up. We left there and went down the road to the KOA for two days double checking everything and making sure all still worked as did in the shop. Great experience and what a savings compared to other dealers. I highly recommend Couches.
TennTom is offline   Reply With Quote
Old 12-25-2022, 07:23 PM   #2
Pickin', Campin', Mason
 
5picker's Avatar
 
Join Date: Aug 2015
Location: South Western PA
Posts: 16,970
Our experience picking up our new Cedar Creek 345IK in August was similar. Brian was our salesman and graciously worked through a couple small concerns we had on inspection.

We too took about 5 hours to do the PDI/Customer Orientation and then also stayed at the KOA to go over everything we could.

We've had a couple smaller warranty items since and while they weren't quick getting us replacement parts, they did finally follow through.

This was our 1st purchase there but I'd buy there again and recommend folks give them a look.

Sent from my SM-G996U using Forest River Forums mobile app
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2017 Ford F-Series SCREW 4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA

Days Camped: '18=48 '19=58 '20=110 '21=116 '22=112 '23=32
5picker is offline   Reply With Quote
Old 01-07-2023, 09:22 AM   #3
Senior Member
 
Join Date: Jul 2017
Posts: 3,599
I've bought 2 units from couches . had minor issues both times . the last one was a lesson learned go pick up unit yourself . the 2 nd time i had it delivered and trusted the sale guy and took him for his word never again and never use clayton baker as your sales person . alway go and pick up the unit or at least plan a trip to go over unit yourself ..would still buy from them again I would do it different though .
MR.M is offline   Reply With Quote
Old 01-07-2023, 09:46 AM   #4
Junior Member
 
TennTom's Avatar
 
Join Date: Aug 2022
Posts: 11
Quick update

When we picked up the RV we noticed the kitchen ceiling changed for 2023 and the range hood was gone(or so I thought). I happened to watch a walk-through on another 2023 filmed at Couches a few days later and noticed the ceiling change as in ours but it still had the range hood attached to the ceiling. I shot off an email to my Sales Rep Drake about the missing hood along with the link to the video shot there describing what was missing. He had me send him a pic of our kitchen and he is now going to Riverstone to get that hood. Yea! I don't mind installing it myself, easy job.


Thank you Drake Campbell.
TennTom is offline   Reply With Quote
Old 01-07-2023, 11:35 AM   #5
Senior Member
 
Join Date: Aug 2019
Posts: 1,021
triple check pics to what you want. in 2008 i had to call and verify pics to model. i new what it was susposed to look like and pis where wrong, not all just some. Great dealership.
Thomas ho is offline   Reply With Quote
Old 01-08-2023, 07:23 AM   #6
Senior Member
 
Homebrew's Avatar
 
Join Date: Sep 2014
Posts: 2,157
Couches RV Nation

I learned on my 2nd RV that the factory changes items mid year on some models.
The brochure showed a high ceiling slide out with cabinets above the couch, we had a low ceiling without cabinets. Turns out ours was built before the brochure.
Our 3 Rv was purchased at Couches and we had a great experience. The tech showed us all the items they corrected before our PDI.
__________________
XLR Thunderbolt 300X12HP
2014 Ram 3500 DRW
Homebrew is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 04:42 AM.