My Wife and I were very pleased with the staff of Toppers RV in Waller, Texas. When we went in to actually pickup our 2015 Heritage Glenn 302FK it was discovered after all paperwork was signed that the actual unit we selected had already been sold. The sales team worked with us to close the deal on the unit that was there. They accepted our request at no charge to install a second ac unit in the bedroom which in Texas is almost a necessity in the summer. Today I brought the unit in to have the main slide adjusted as it wasn't sealing properly. The Service Manager said they would contact Forest River Monday for adjustment recommendations and have the unit back by early next week. If you are shopping for your next RV and are in the Houston area, you should consider Toppers.