Leaking Grease Seals

[Enjoying the Good Life]

I would like to give Lippert very high marks for standing behind their products.
We probably have all heard about the leaking grease seals on Lippert axels. You may have also received a letter from Lippert advising owners of a Forest River product of a possible issue.In my case I was one of those individuals.However our Columbus 320RS had exceeded the one year warranty period.I prefer to do the work myself and after removing the hubs it was discovered as suspected that the seals had leaked.I contacted Lippert tech support (866 524-7821) and explained our situation.That being that we had spent the winter in Texas and was only now able to begin to remove the hubs and take a look at the seals.They asked that I send them some pictures showing the leakage and they would see what could be done.
They have responded by sending for my installation four complete hubs, bearings grease packed and installed along with the seals.Also the back plate with all components installed. All that was required for me was to cut the magnet pigtails and remove the five bolts holding the back plate in place and install it the provided repair parts.
As with anything failures do occur as in the case of these seals.Perhaps the supplier (not Lippert) had a run of defective materials or for whatever unknown reason.Lippert as a good manufacture has stood behind their product.For this I commend them.