Originally Posted by BuckeyeChuck
There should have been a recall on the furniture with a delamination problem. Oh well it's water over the dam now. I doubt if I'll ever buy a new Forest River product again. Too many workmanship problems and now this..
I wouldn't hold the delimitation issue against FR. Even the famed Laz-i-Boy company only warranties their fabric for one year. That is the limit on fabric warranty for nearly every manufacture I have felt with. I have been replacing delimitation issues for my customers on furniture 3 - 4 years old that is beginning to delaminate as customer service issue. I want to keep my customers. FR did step up for me and sell me the new covers for their cost.
I'm not defending the use of low-end materials in the RV industry. There are lots of things I've seen that they could do a bit better for near zero extra cost. I'd like to see better quality materials in some areas, such as the furniture.
As with any business that manufactures a product, it's a balance of quality, cost, affordability for the customer and profit to keep the light on. Add in the cyclic nature of any luxury/discretionary product (like RVs) and it's not a challenge I would relish.