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Old 05-28-2012, 07:42 PM   #1
B47
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Location: Keller, Texas
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Pilot/Flying J Plus Card

How many of you are using this card?

We used it on our recent trip from Texas to Upstate NY and experiened some minor difficulies with it:

1. It is a new program and we found that some locations are that familar with it and the associated discount (s) that goes with it.

2. It wasn't always possible for us to use the activated card at the pump - we would have to go inside and give the card to a person who somtimes looked at me like I just landed from the moon. Then after fueling I had to go back inside and try to get the discount and was not always successful.

And of course while doing this there was always 5-10 big rig drivers waiting for me to get done so they could get back on the road.

I called the Customer Service number and was told that yes the company that is running the program knows there are problems with it and are trying to work them out ASAP.

I received ny first bill and several of the places where I purchased fuel did not show my discount. I called and they said to pay the full bill amount and that my discounts will slow up om ny next bill we will see.

We found their stops to be a nice place to have lunch after fueling up with plentry of room.

One thing I learned was not to go the big rig fueling islands as the pumps there are set to pump fuel at at a faster rate than my little 35 gallon tank could handle - I would have to hold the pump nozzle and manually feed the fuel in because if I set the handle to pump automatically my tank would be full before the pump turned off.

If they get the glitches worked out I will continue to buy fuel there, but if they don't then the little discount I get isn't worth the trouble.
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Old 05-28-2012, 07:47 PM   #2
B47
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Note: I meant to say in the #1 statement "that some locations are NOT that familar with it..."
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Old 06-05-2012, 10:11 PM   #3
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We used our Good Sam Pilot charge card on I-65 and I 57 to Chicago. We had no problems. If I remember right Good Sam members save 4 cents per gallon.
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Old 06-05-2012, 10:35 PM   #4
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Quote:
Originally Posted by philtrains View Post
We used our Good Sam Pilot charge card on I-65 and I 57 to Chicago. We had no problems. If I remember right Good Sam members save 4 cents per gallon.
Glad you didn't have any problem on your one purchase. We made 9 purchases with the card and only got the discount on 2 of them. The company admitted there are some problems with some of their locations and they are working to correct them.

I am supposed to get all of my discounts on the next bill - we will see.

The billing statement shows that we get a $.03 discount on each gallon of Gas, $.05 on each gallon of diesel and $.10 on each gallon of propane. These amounts in for USD.

Will keep you informed.
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Old 06-06-2012, 08:49 AM   #5
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They are nice places to stop because of the Rv lanes with water etc and they have dump stations. It is my understanding that they now charge for the dump use?
My two problems with the process are cost of the diesel, even with the discount I can do a lot better right down the street at a number of stations and you have to give them a credit card that they will charge the purchace to and my better half will not allow them to take money out of our bank account.
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Old 06-06-2012, 08:57 AM   #6
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I've stopped using FlyingJ locally because they are just so much more than other stations. I suspect this is true elsewhere, but I would use them on long trips for the convenience. I haven't used the new system yet. Should be interesting.
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Old 08-12-2012, 07:44 PM   #7
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I have used the card about 5 times with no problems at the pump. I do have the auto-debit setup on our checking account and it works well. They email a statement with the detail charges before the draft is made. I agree that pricing is not the best but the convience and ability to get the rig in and out sometimes makes up for that. We do use Gas Buddy app on our phones to compare pricing.
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