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12-11-2016, 12:26 PM
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#1
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Member
Join Date: May 2015
Posts: 37
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Warranty Work and Compensation
I brought my trailer in to finally get warranty workbdone after a total of 6 months waiting time (no fault of my own) and was told it could take a day or 4 days give or take and so we got a hotel for 3 nights and called the rv place doing the work and they said it would be another 4 days because a truck broke down in transit with a needed piece that should have already been at the shop. Is there any compensation of funds for having to be out a total week of our trailer under any warranty work info. that I might not be aware of?
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12-11-2016, 12:39 PM
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#2
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Senior Member
Join Date: Sep 2013
Posts: 172
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You have to order the parts for them to be at the dealership
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North Ga
2015 40' cls
Never to be moved
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12-11-2016, 01:17 PM
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#3
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Senior Member
Join Date: Sep 2010
Posts: 2,219
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Not that I'm aware of.
2010 F250 5.4L 3.73
2011 Flagstaff 831FKBSS
Equal-i-zer 4pt 12K
__________________
2011 Flagstaff 831FKBSS
2010 F250 4X4 5.4L 3.73 LS
EQUALIZER E4 1200/12000
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12-11-2016, 01:52 PM
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#4
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Senior Member
Join Date: Aug 2015
Location: Springfield, MO
Posts: 455
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My uneducated guess would be...NO
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2014 Chevy CC Duramax 4X4 Long Bed
2017 Cedar Creek 36CKTS
MORryde independent suspension with disc brakes
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12-11-2016, 01:53 PM
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#5
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Senior Member
Join Date: Aug 2015
Location: Springfield, MO
Posts: 455
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Quote:
Originally Posted by edt
You have to order the parts for them to be at the dealership
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I believe the dealer has to order the parts for warranty work.
__________________
2014 Chevy CC Duramax 4X4 Long Bed
2017 Cedar Creek 36CKTS
MORryde independent suspension with disc brakes
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12-11-2016, 01:57 PM
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#6
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,855
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No
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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12-11-2016, 02:31 PM
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#7
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Site Team
Join Date: Oct 2014
Posts: 15,301
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It is unlikely especially after the fact. I would not stay there and wait as it is likely to slip again. Most RV dealers need much more time that they quote and for some reason getting parts shipped to the dealers is 15 yrs behind the times.
__________________
2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
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12-11-2016, 02:55 PM
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#8
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Senior Member
Join Date: Sep 2012
Location: Virginia
Posts: 9,938
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I would say no compensation. It is not the dealer or Forest Rivers issue that you stayed in a motel. Forest River recommends that you buy from a local dealer.
__________________
2005 Dodge 3500 Cummins
2017 Wildwood Lodge 4092 BFL
1966 Mustang GT
1986 Mustang SVO
Lillie Spoiled Rotten Boxer Mix
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12-11-2016, 08:37 PM
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#9
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Member
Join Date: May 2015
Posts: 37
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Thanks for the reply
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12-11-2016, 08:37 PM
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#10
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Member
Join Date: May 2015
Posts: 37
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I appreciate the input.
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12-13-2016, 09:47 AM
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#11
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Member
Join Date: May 2013
Posts: 89
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Good Sam sells Extended Warranty plans for RVs that covers your lodging fees under conditions like yourself. Of Course, with a new RV you wouldn't think you would need it.
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12-13-2016, 10:02 AM
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#12
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Senior Member
Join Date: Mar 2014
Posts: 1,748
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Now, I especially like the part that the truck broke down and that meant adding four more days to your fix. Think about it, assume it was shipped by common carrier, and that their service took four days to transfer the load to another truck and send it on its way. You might be dealing with a distant relativeof the person who sold the Brooklyn bridge a while back, to several people I think!
No recourse.
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12-13-2016, 10:40 AM
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#13
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by miimagination
I brought my trailer in to finally get warranty workbdone after a total of 6 months waiting time (no fault of my own) and was told it could take a day or 4 days give or take and so we got a hotel for 3 nights and called the rv place doing the work and they said it would be another 4 days because a truck broke down in transit with a needed piece that should have already been at the shop. Is there any compensation of funds for having to be out a total week of our trailer under any warranty work info. that I might not be aware of?
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I find this Very confusing, you are listed as living in Tenn.bought the RV in Fla.and now looking for repair in AZ. You state you have waited 6 months to get Warranty work done, where did this Warranty Journey start?  Youroo! ! 
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12-13-2016, 10:45 AM
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#14
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Member
Join Date: May 2015
Posts: 37
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Thanks for the info. I appreciate it.
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