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  1. brokenaxle
    I have a jenson dvd player surround sound in my cedar creek silverback. Model# AWM970. the picture when i play DVD's is in black and white. My camper is 2013 model and we purchased it new 3 years ago. The jenson TV already died this spring and the tv repairman told me it was a throw away. I am hoping there is something i can do to get the dvd player working. thank you.
  2. ilmor
    07-07-2016 04:49 AM
    Update - I got a response from Naviextras to my support ticket. I'm trying some stuff they suggested to clean up and update the sd card. I'll let you know how this works out.
  3. thumper
    02-23-2013 04:18 PM
    Quote "Please donít hesitate to contact us in the future if you need any further assistance." <End of Quote>

    Thanks for the response, the problem I have is the dealer is a 2hr drive away. Even if I take the motorhome up to the dealer I would have to leave it there, so I would have my wife drive another vehicle up there and back. Then again when we would pick it up, this would end up being (2x8hr)16hrs of driving to have the 32" Jenson TV repaired---ouch in time and gas.

    I would prefer to deal with you directly if possible. I am IT professional and have tried many options already. Is there a repair shop in Victoria, BC?


    Doug (250) 642-3566
    Work (250) 356-9014

About Me

  • About JENSENRVDirect
  • Signature
    ASA Electronics - Producer of JENSEN RV TV's, stereos & speakers; Voyager Observation Systems & Advent appliances.



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  • Last Activity: 03-27-2017 08:11 AM
  • Join Date: 05-22-2012
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