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Search: Posts Made By: JENSENRVDirect
Forum: Coachmen 05-09-2016, 07:10 AM
Replies: 8
Views: 974
Posted By JENSENRVDirect
Hi Burgeogull, Yes, if you do not receive...

Hi Burgeogull,

Yes, if you do not receive any stations then most likely the antenna is disconnected, loose or damaged. As chaztrewhitt suggested, remove the four screws to allow you to pull the...
Forum: Appliances and Electronics 04-15-2016, 03:53 PM
Replies: 12
Views: 3,954
Posted By JENSENRVDirect
Hi retired on a mountain, Please feel free...

Hi retired on a mountain,

Please feel free to call our Technical Services department at 877-845-8750 M-F 8:00AM to 6:00PM EDT. We will be more than happy to replace the defective power cord for...
Forum: Coachmen 04-12-2016, 02:54 PM
Replies: 8
Views: 974
Posted By JENSENRVDirect
Hi chaztrewhitt, We appreciate you taking...

Hi chaztrewhitt,

We appreciate you taking the time and effort to share your positive experience here on Forest River Forums. I'm sorry you had difficulty with your DVD player, however, I'm...
Forum: Appliances and Electronics 03-29-2016, 08:30 AM
Replies: 12
Views: 3,954
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. ...
Forum: Forester and Sunseeker 01-08-2016, 08:38 AM
Replies: 17
Views: 5,110
Posted By JENSENRVDirect
Hi Steveanddiane, I represent ASA...

Hi Steveanddiane,

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent...
Forum: General Community Discussions 10-12-2015, 07:47 AM
Replies: 21
Views: 5,028
Posted By JENSENRVDirect
The iGo Navigation software includes their Latest...

The iGo Navigation software includes their Latest Map Guarantee (LMG). This provides the customer a free update to the latest software version available at that time for the platform during the...
Forum: General Community Discussions 08-03-2015, 12:03 PM
Replies: 21
Views: 5,028
Posted By JENSENRVDirect
Hi sommertj, The microSD card is for use...

Hi sommertj,

The microSD card is for use only with navigation system. The factory supplied card contains the map info and generally does not need to be replaced.

If you are looking for media...
Forum: Solera 07-06-2015, 08:55 AM
Replies: 20
Views: 2,405
Posted By JENSENRVDirect
Hi Captain Skip, I asked Naviextras about...

Hi Captain Skip,

I asked Naviextras about support for the Mac OS and was told that while they do plan on releasing the Toolbox on other platforms, such as Linux & Mac, it is not yet available. ...
Forum: Solera 07-01-2015, 04:15 PM
Replies: 20
Views: 2,405
Posted By JENSENRVDirect
Hi halbright, I have contacted Naviextras in...

Hi halbright,

I have contacted Naviextras in regards to the 90-day free map update issue. As soon as I receive an update on this, I will be in touch. Thank you for your patience.
Forum: General Community Discussions 06-24-2015, 07:45 AM
Replies: 21
Views: 5,028
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances.
...
Forum: Appliances and Electronics 06-02-2015, 09:31 AM
Replies: 1
Views: 6,193
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances.
...
Forum: Appliances and Electronics 06-02-2015, 09:06 AM
Replies: 23
Views: 37,914
Posted By JENSENRVDirect
Hi Thurman. The description of the issue you are...

Hi Thurman. The description of the issue you are experiencing is unusual. To clarify, you are not able to hear any sound through the A, B or C channel speakers only when playing a DVD? And you are...
Forum: Appliances and Electronics 06-02-2015, 08:40 AM
Replies: 23
Views: 37,914
Posted By JENSENRVDirect
Hi camper8732. First, press the reset button,...

Hi camper8732. First, press the reset button, located below and to the left of the disc slot using a toothpick or ballpoint pen. Next, turn the system back ON and then press and hold the EJECT...
Forum: General Community Discussions 04-21-2015, 10:06 AM
Replies: 14
Views: 1,443
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances.
...
Forum: General Motorhome Discussion 03-20-2015, 08:46 AM
Replies: 4
Views: 760
Posted By JENSENRVDirect
Gasmman94, I represent ASA Electronics, the...

Gasmman94,

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of...
Forum: Cedar Creek 03-20-2015, 07:33 AM
Replies: 63
Views: 9,145
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA,...
Forum: Forester and Sunseeker 03-18-2015, 07:49 AM
Replies: 31
Views: 5,233
Posted By JENSENRVDirect
SoCalLengyels, If the unit is not in DEMO...

SoCalLengyels,

If the unit is not in DEMO mode and both the original and the replacement unit still do not show your correct location, I'd suspect the GPS antenna may be defective or not...
Forum: Forester and Sunseeker 12-01-2014, 12:38 PM
Replies: 31
Views: 5,233
Posted By JENSENRVDirect
Hi SoCalLengyels, I represent ASA...

Hi SoCalLengyels,

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of...
Forum: Appliances and Electronics 09-22-2014, 09:21 AM
Replies: 1
Views: 593
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we...
Forum: Cedar Creek 09-08-2014, 07:19 AM
Replies: 23
Views: 3,791
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, the Voyager brand of observation monitors and cameras, and the Advent brand of appliances. At ASA,...
Forum: Coachmen Motorhomes 07-29-2014, 10:47 AM
Replies: 3
Views: 878
Posted By JENSENRVDirect
Does this happen with all DVD's? Have you tried...

Does this happen with all DVD's? Have you tried pressing the reset button? It is located to the left of the MODE button.

If you'd like, feel free to call our Tech Service department at...
Forum: Appliances and Electronics 02-13-2014, 10:38 AM
Replies: 10
Views: 2,362
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we...
Forum: Appliances and Electronics 10-31-2013, 01:57 PM
Replies: 22
Views: 2,460
Posted By JENSENRVDirect
Hi Textman, Other than the fluid, is the...

Hi Textman,

Other than the fluid, is the TV full or partially functional? As for repair, if the TV is found to be defective, we will repair it for you at no charge.
Forum: Appliances and Electronics 10-28-2013, 07:58 AM
Replies: 22
Views: 2,460
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we...
Forum: Plumbing and Water Systems & Fixtures 10-25-2013, 09:46 AM
Replies: 52
Views: 4,795
Posted By JENSENRVDirect
I represent ASA Electronics, the producer of the...

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we...
Showing results 1 to 25 of 48

 
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