Some of you will find this longwinded story interesting (or even familiar) - and I'm eager to hear your opinion...
We had a similar experience with the Onan 4000 generator in our 2020 Forester 3011 at the four year ownership mark, with nearly 200 hours of service. The generator worked flawlessly up to that point, and was exercised every 21 days under load for
at least 45 minutes, and received all scheduled service, including regular oil and air filter changes.
The problem first surfaced while camping with a sudden shutdown after about 45 minutes of running under light to moderate load with the rig level, at 76F ambient temperature and a nearly full tank of fuel in the motorhome. I offer those last points to clarify it was not an obvious overheat or fuel source issue. It never surged or sputtered, just suddenly quit.
I started it up again, and it only ran for about 10 minutes before shutting down. Such happened again, and again at different intervals within a one hour time span. The generator never sputtered or surged, just stopped running without an apparent reason.
I ran it a few more times both with and without load in the week that followed (level, similar weather and fuel supply) and it died multiple times between the 5 minute and one hour mark. I checked the
Onan Generator Fault Code, and all it offered was the generic "36".
Though I use only
Top Tier gasoline - and the motorhome motor was exhibiting no issues whatsoever, I decided to drive the motorhome until the fuel tank was nearly empty, and fill again. The generator issue continued.
Sensing it may have been a generator centric fuel system issue, and nearing 200 hours in service, I set aside time to service the generator, including checking on the issue at each step.
- Inspection of the fuel supply hose from the motorhome gas tank (no problem seen)
- Inspection of the fuel supply system and carburetor mechanicals within the generator housing (no problem seen)
- Replacement of the still frightfully clean generator air filter. The problem persisted.
- A two-hour full gallon 'can/hose direct to generator (including soak) cleaning of the generator fuel system (50% Seafoam / 50% gasoline). The problem persisted.
- Replacement of the generator fuel filter. The problem persisted.
- Replacement of the generator spark plug. The problem persisted.
- Oil change (identical to all previous changes with precisely 1.6 quarts of oil). The problem persisted.
As I had only spent about U.S. $60 at this point for what seemed reasonable and simple to perform maintenance items, my mind sadly wandered toward the only other "obvious" issues (carburetor, generator fuel pump and/or generator circuitry), the co$t, time and headache to replace them began weighing heavily on me. Especially since I heard of others spending well into the 4 digits without the problem being resolved.
While computer shopping for the best price on an OEM fuel pump, OEM carburetor and OEM circuit board (ouch!) that I might prove to need, I began an on-line search and found some intriguing mention of an oil over-fill issue highlighted in this widely viewed YouTube video (please see the comments):
https://youtu.be/vzXDlln8aUw?si=3AYumZqnfAz00qlm
IT WORKED (for me)!
With
just a little less oil than I thought I needed, our freshly serviced generator has been running flawlessly for hours on end.
That's my U.S. $0.02, YMMV.