Ford Dealership

Rescue.Dogs

Senior Member
Joined
May 21, 2023
Messages
127
For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards
 
This is a common issue. You can search the forum for prior discussions. You just need to find a Ford dealer that services commercial vehicles, and they should have the facility to handle the motorhome. The small fry dealers will probably refuse.

My closest Ford dealer built a whole new facility to replace an old outdated one. Their new building purposely services commercial trucks and I see motorhomes there often. This is in a community of roughly 120,000 population.
 
For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards

Try calling the number below....

"If your vehicle is configured as a motorhome please call 1-800-444-3311 for support. ... "

I'm out of warranty, so I stay clear of dealerships....too many independants that are usually able to do whatever I need....including oil changes !!!

Good luck.....
 
Try calling the number below....
Thanks. I will call them in the next few days to establish what to do next time.

My big worry is what happened with my Infiniti. The sole local dealership closed. For years I took it to independent places and was happy with the outcome.

Then the Takara airbag recall hit. Infiniti sent me increasingly urgent letters asking me to take it to a dealership. Every time I called them, they said it had to be to a dealership, nearest one being 300 miles away. After a while the letters were originating from the legal department demanding that I stop driving the vehicle till the recall was done, but offering no solution except to drive it 300+ miles.

I ended up driving instead of flying on a business trip just so I could get the recall done at the destination.

If there is an urgent recall or a Ford warranty problem with the engine, I am not looking forward to driving the FR3 300+ miles, especially if the problem requires leaving it there for several days, incapacitates the engine or makes the vehicle unsafe to drive.

This is the part of buying a Class A motorhome that I did not anticipate and did not even know enough to ask about it. In fact, I do not recall this issue being brought up in any of my pre-purchase research.

Regards.
 
Oil changes, maintenance and minor/major chassis issues should be directed to any authorized FORD TRUCK store. They have the facilities (lifts and pits) to accommodate commercial and Recreational vehicles. By contract they are obligated to service the F53 chassis we build on.
 
For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards

Not scat at all.

Dealership insurance policies are pretty specific about how/where vehicles can be serviced and in a parking lot isn't one of them, not to mention OSHA.

As mentioned, don't just look for a large dealership in a populous area but rather a commercial/truck dealership. They will be able to do whatever you want.
 
Given that your nearest Ford dealer for service is so far away, I would do all the lube oil and filter changes myself and get savings that way for the times you've got to take it to the rv dealer.

Same with coach work not under warranty. Diy, defray costs that way too. There's so many diy videos on the web, searching and ordering parts, you can pick and choose which diy to tackle or bring to the dealer.

I do the later but have good chassis shop options for my Class C and for lof service it's so inexpensive to farm out its not worth the hassle to diy it
.
 
Oil changes, maintenance and minor/major chassis issues should be directed to any authorized FORD TRUCK store. They have the facilities (lifts and pits) to accommodate commercial and Recreational vehicles. By contract they are obligated to service the F53 chassis we build on.
Barry, does the contract with Ford include their individually owned dealerships? I ask, because my friend with a Georgetown was told by a couple of Ford service centers that almost no one in the Pacific Northwest will touch the F53. Add to that all of the posts in various brand RV blogs regarding the difficulty in finding a Ford truck center willing to work on an F53. It makes me wonder.
 
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An interesting topic.

We have the model identified in the signature below, and the Ford dealer where we've taken our F250 for years for service has informed us that they will no longer handle RVs or even large trucks. They claim there's no room on the lot to park them (which is true; they're very precariously perched on a busy road with parking spaces right off the street where a city right-of-way would normally be).

I looked at the Ford Pro website (https://www.fordpro.com/en-us/service/) and that dealership is still listed as being a valid location for this kind of work.

It's too late to call the Corporate entity tonight, but I will attempt to do so tomorrow to find out just what the local dealership's obligations are.
 
I looked at the Ford Pro website (https://www.fordpro.com/en-us/service/) and that dealership is still listed as being a valid location for this kind of work.
That site lists all 3 Ford dealerships in the area. I talked to 2 of then in the last month and they both declined to work on the Class A.

The one that used to work on my Class C reiterated their 12-foot tall, 24-foot long, limit. The other one said they no longer do Motorhomes of any kind. I had last talked to the 3rd one maybe 5 years ago and at the time they said that they did not do Motorhomes of any kind, not even E-450.

I will try calling Ford and the 3rd dealership when I get a chance.

Regards.
 
I’m 77 years young and I do my own oil changes and grease the coach. Use the front jacks, place jack stands under the front axle and have at it.
Much cheaper than the stealer.

Mike
 
Where are you located?

For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards
Where are you located?
 
My 7 month Georgetown has needed a R/F wheel speed sensor for headed on 2 months now. 2 dealers said they lack the tools and training to replace the part. 2 dealers said it’s a breeze to swap (pushes into a hole, no tools required) but the sensor is on backorder, no parts in the U.S.

I asked if Ford is still making the F-53 chassis and was told yes. That tells me Ford is either hoarding the parts for assembly or sending brand new units out without functioning hill assist, ABS and cruise control. This sucks and sadly, nobody seems surprised.
 
Valvoline in Denver helped while traveling. ~$80 in and out. Easy peasy.

For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards
Valvoline in Denver changed mine for ~$80, great service with 12’ high entry.
 
Changing oil is trivial, learn how to service your vehicle. This includes checking the brake fluid and topping it off, checking your brake system regularly for pad wear and fluid leaks, checking and topping off your coolant system, air cleaner maintenance, tire pressure, everything that doesn't require a wrench to work on.
 
I am not sure about all locations but the Quick Lane by the Dayton OH airport is affiliated with the Ford dealership and has a truck side. For this they would probably do it on the car side.

My son is a service writer there and they did a front end alignment on a friends sunseeker on the car side.
 
For my oil change, I first contacted the two local Ford Dealerships. Neither of them was willing to have anything to do with a 32 foot Class A (FR3-30DS) motorhome. They both said that it was too big for their shop and they just did not do any work in their parking lot; not even an oil change. The person blamed "insurance" for this policy, which I suspect is bovine scat.

What are other people's experience?

Are larger Ford dealerships in more populous areas willing to work on 30DS and larger motorhomes?

Regards

Is it a warranty issue? If not any Truck center should do it, also the RV dealers that sell class A's are starting to do chassis maintenance.
 
Some Walmart's will change the oil if their doors are tall enough.I have one 3 miles from my house that can not do it do to the doors not being tall enough but one about 17 miles away can and has done it for me. But I have since started doing the oil myself. The only thing I would say if you do it yourself is to use a bucket instead of an oil pan as there is 7 quarts of oil that will come out and will overfill the pan. There is plenty of room under a motorhome.
 

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