I have not posted here in some time now but my recent dealing with Forest River deserves this to be acknowledged. My 2013 Wildcat 5th wheel had developed some what appeared to be warping issues on the outside wall. I find out it is delamination taking place on the main slide as well as the main wall of the camper body. I realize my unit is outside the warranty period but get in touch with the service rep for my Wildcat unit Mike Hail. He requests pictures and gets back to me saying he has authorization to repair the unit. They send a RV transport company to my driveway on Long Island to pickup and transport it back to the Indiana repair facility. While it was there I had expressed some other minor concerns the fiberglass cap had oxidized badly,some trim work on the interior had come loose, outside speakers were blown. Fast forward a month later the RV transport guy is calling me with my camper and is in route to bring it home. Its returned safely and They addressed and corrected each and every single concern. Brand new cap on her, walls all replaced,speakers brand new set installed trim work all repaired. I am blown away at the "good will" work as Mike called it (it cant be called warrenty work) they performed. This unit looks awesome again and if I were to sell or trade her in down the road I no longer look at the decrease in value I thought I was facing. So for all the bad stories out there here is a good one. Score one for the consumer here this is my 2nd Forest River camper and I will be remaining loyal and at some point will indeed own a 3rd after this experience. I did not spend one single cent in this entire process.
