2queensinamini
Member
- Joined
- Feb 23, 2024
- Posts
- 29
This is not another topic of the doors.
I have had a problem with my fridge cooling, we couldn't get the fridge below 42 degrees. I have been in contact with our dealers Service dept who has been great dealing with. So in the fridge there is a duct that runs from the freezer to the fridge. It can be seen on the back wall inside the freezer running into the fridge. On the duct there are two vents that are located where cool air would discharge on the top shelf and one on the second shelf.
So my dealer told me they had been in contact with Rockwood and are working to resolve this problem. I was told that I could use a utility knife to make another vent opening in the duct on the second shelf and another on the bottom of the duct that spills to the bottom shelf. Within two hours of doing this my fridge temp had dropped to 34 degrees. That is the coldest since we have owned the unit.
I have had a problem with my fridge cooling, we couldn't get the fridge below 42 degrees. I have been in contact with our dealers Service dept who has been great dealing with. So in the fridge there is a duct that runs from the freezer to the fridge. It can be seen on the back wall inside the freezer running into the fridge. On the duct there are two vents that are located where cool air would discharge on the top shelf and one on the second shelf.
So my dealer told me they had been in contact with Rockwood and are working to resolve this problem. I was told that I could use a utility knife to make another vent opening in the duct on the second shelf and another on the bottom of the duct that spills to the bottom shelf. Within two hours of doing this my fridge temp had dropped to 34 degrees. That is the coldest since we have owned the unit.